About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing.
We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Position Overview
We are seeking a Director, Stakeholder Engagement (SSE) to lead strategic stakeholder initiatives for global healthcare clients. In this role, you will serve as a strategic leader, leveraging strong stakeholder engagement expertise (KOL identification and engagement, KOL-led medical education, patient advocacy initiatives, etc). Additionally, you’ll have the ability to seamlessly translate stakeholder initiatives into impactful medical communication programs — whether for commercial or medical affairs teams — when needed.Through data-driven insights and a passion for innovation, you will help our clients navigate a complex healthcare ecosystem, ensuring they successfully engage the stakeholders that matter most to their strategic objectives.
Key Responsibilities
- Stakeholder Engagement Strategy & Execution
- Strategic Planning: Develop and execute comprehensive stakeholder engagement strategies aligned with client objectives, including KOL relationship-building and other stakeholder engagement activities.
- Stakeholder Mapping & Analysis: Identify and prioritize key stakeholders and opinion leaders within specific therapeutic areas, using data-driven insights to optimize engagement.
- Relationship Management: Cultivate and maintain high-value partnerships with healthcare professionals, professional & patient advocacy groups, and other key stakeholders to drive meaningful collaboration.
- Meeting Leadership: Plan, facilitate, and provide strategic oversight for live or virtual meeting initiatives (e.g., advisory boards, speaker training), ensuring alignment with overarching stakeholder and organizational goals.
- Medical Communications Collaboration
- Integration of SSE & Medical Communications: Partner with cross-functional teams (scientific strategy, medical writing, client services, project management, and other functions) to ensure seamless pull-through of stakeholder engagement strategies into broader medical communications for commercial or medical affairs teams.
- Scientific Expertise: Leverage your scientific or clinical background to ensure scientific accuracy and integrity, elevating stakeholder-facing materials and discussions.
- Innovation & Thought Leadership: Monitor emerging trends in stakeholder engagement and medical communications, identifying opportunities for clients to stand out in a competitive market
.- Project & Client Leadership
- Client Advisory: Serve as a trusted consultant to senior client stakeholders, recommending strategies that address corporate, commercial, or medical objectives.
- Project Oversight: Lead complex, multi-stakeholder projects, managing scopes, budgets, timelines, and cross-functional collaboration for successful delivery.
- Crisis & Reputation Management: Provide counsel during high-stakes scenarios (e.g., product launches, market changes), aligning engagement efforts with broader corporate, commercial, or medical strategies.
- Team Development (If Required)
- Mentorship & Coaching: If needed, mentor team members in best practices for stakeholder engagement and scientific communications.
- Collaboration: Foster a culture of high performance and cross-disciplinary teamwork.
- Measurement & Continuous Optimization
- Data-Driven Insights: Establish and track KPIs for stakeholder engagement, using analytics to refine approaches and drive ROI.
- Reporting & Recommendations: Regularly communicate status, insights, and strategic recommendations to clients and internal leadership, ensuring continuous improvement of stakeholder initiatives
Qualifications & Experience
- Education:
- Advanced degree (PhD, MD, PharmD) or equivalent in a life sciences or healthcare-related field strongly preferred. Bachelor’s degree with equivalent experience will be considered.
- Stakeholder Engagement Expertise:
- Demonstrated experience in stakeholder engagement within an agency or industry setting, with a proven track record in KOL mapping, advisory boards, and building relationships with professional and patient advocacy groups.
- Medical Communications Acumen:
- Knowledge of medical communications approaches and tactics, including KOL-led medical education and scientific communication initiatives.
- Ability to integrate scientific and stakeholder insights into cohesive and impactful communication programs.
- Strategic & Innovative Mindset:
- Proven ability to develop creative, forward-thinking solutions for complex, multi-faceted challenges in healthcare.
- Experience working across various therapeutic areas and understanding diverse market dynamics.
- Leadership & Communication Skills:
- Excellent verbal and written communication skills, including leading client presentations and workshop facilitation.
- Experience working with senior-level stakeholders, providing clear recommendations and influencing decisions.
- Business Development & Growth Orientation:
- Strong relationship-building skills that result in long-term client partnerships and potential new opportunities.
- Ability to demonstrate the ROI of stakeholder engagement initiatives in both commercial and medical contexts.
- Global Perspective:
- Familiarity with international healthcare systems and environments is advantageous.
- Experience managing cross-cultural stakeholder relationships is highly valued.
#LI-ML1 #LI-HybridKlick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.We’re also committed to developing an inclusive, barrier-free recruitment process and work environment.
Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.Apply for this job
Life at Klick
Thrive Here & What We ValueKlick is committed to creating a culture where everyone can thrive and grow in their careers. They believe that their best work comes from diverse backgrounds, perspectives, and skills. Klick strongly encourages members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. They are also committed to developing an inclusive, barrierfree recruitment process and work environment.</s> | 1. High Performance, Accountability, and Continuous Improvement | 2. Positive, Collaborative Team Environment | 3. CrossDepartmental Collaboration | 4. ClientCentric Approach</s> | Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. | Constantly evolving and changing, investing in talent early and often, to develop future leaders at all levels. | One of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. | Career paths are seldom simple and straightforward, but Klick Health is committed to developing an inclusive, barrier-free recruitment process and work environment.</s> | Klick Health is committed to developing an inclusive, barrierfree recruitment process and work environment. They strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.</s> | 1. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. | 2. We’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. | 3. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. | 4. Klick is consciously creating a culture where everyone can thrive and grow in their careers. | 5. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. | 6. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. | 7. We’re also committed to developing an inclusive, barrierfree recruitment process and work environment.</s> | We believe in putting our people first, and always make that our priority. | We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.</s> | 1. Klick Health invests in people early and develops future leaders at all levels. | 2. They grow a lot—like every year for 28 years and counting. | 3. They have multiple Top 10 lists for workplace culture—they give people the necessary guidance and room to innovate. | 4. They see career paths as an asset, not a barrier.</s> | We know that career paths are seldom simple and straightforward. And that's an asset. | Klick experiences exponential growth year-over-year, so do the people who help make it happen. | We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing.</s> | 1. Collaborative work environment | 2. Crossfunctional teams | 3. Leadership support for innovation and experimentation | 4. Emphasis on mentorship and leadership development.</s> | Entrepreneurial Spirit | Putting People First | Autonomy and Decision-Making | Inclusive and Barrier-Free Recruitment Process</s> | Emphasis on career growth and development for all employees | Commitment to creating a diverse and inclusive workplace culture</s> | 1. Vibrant Ecosystem of Crafts | 2. BarrierFree Recruitment Process | 3. Commitment to Developing an Inclusive Work Environment</s> | 1. Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution. | 2. Health organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. | 3. New technologies are emerging rapidly, government regulations are shifting, the face of competition is changing, and the workforce is more dynamic and empowered than ever. | 4. Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across health, including pharmaceuticals, medical devices and biotech. | 5. The team is made up of experts in a variety of disciplines, from business strategy to behavioral science to AI/ML.</s> | Invests in Talent Early and Often | Few Barriers Between Ideas and Execution</s> | 1. Curiosity people who love to lead the charge in solving meaningful and complex challenges | 2. Team sport that frequently involves a broad range of inhouse subject matter experts and crafts | 3. Thrive in dynamic, fastpaced environments</s> | Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution, often testing results in the market. | Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across consumer health, including pharmaceuticals, medical devices and biotech. | Headquartered in Toronto, Klick Consulting is committed to developing an inclusive, barrierfree recruitment process and work environment.</s> | 1. Emphasis on Innovation and Digital Guidance | 2. Focus on Improving Patient Outcomes in Healthcare | 3. Commitment to Developing an Inclusive, BarrierFree Recruitment Process and Work Environment.</s> | 1. Constantly evolving and changing | 2. Invests in talent early and often to develop future leaders at all levels | 3. One of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing.</s> | 1. Prioritizing people over optics | 2. Encouraging entrepreneurial spirit | 3. Solving challenging problems through hacker roots | 4. Creating a culture where everyone can thrive and grow in their careers | 5. Commitment to developing an inclusive, barrierfree recruitment process and work environment</s> | 1. Emphasis on career growth and development. | 2. Encouragement of diverse backgrounds, perspectives, and skills. | Collaborative environment with a world-class team of experts passionate about delivering high-quality, science-driven communication solutions | Dynamic, fast-paced environment with significant opportunities for professional development and career growth | Commitment to developing an inclusive, barrier-free recruitment process and work environment</s> | 2. Invests in talent early and often to develop future leaders at all levels. | Klick Health prioritizes its people, constantly evolving and changing to develop future leaders at all levels. | Klick is one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. | Klick encourages career paths that are seldom simple and straightforward. | Klick invests in talent early and often to develop future leaders at all levels. | Klick believes in putting its people first and always makes that a priority. | Klick has an entrepreneurial spirit, plays the long game, considers outcomes over optics, and solves challenging problems through its hacker roots. | Klick encourages members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. | Klick is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.</s> | 1. Positive and Collaborative Work Environment | 2. Emphasis on Career Growth and Development | 3. Diverse Backgrounds, Perspectives, and Skills Encouraged | 4. BarrierFree Recruitment Process and Work Environment</s>
