TriTech Enterprise Systems (TriTech) is seeking an 'Expert
Systems Analyst Operations' to support a State of Maryland contract in Baltimore, MD. This hybrid contract is anticipated from July 14, 2025, through June 30, 2026. In addition, this contract has two additional one-year terms from July 1, 2026, through and including June 30, 2028. This candidate duties/ responsible include the following:
- Install, configure and manage Informatica Power Center. Assess the impact of upgrading Informatica and all its components (Informatica PowerCenter mappings, workflows, jobs, and other ETL processes).
- Identify and troubleshoot system outages, installation issues, and application code errors running Java applications in AWS.
- Generate and install security certificates and PGP keys.
- Work with the Control-M tool or equivalent to create and schedule batches and to create calendars and daily schedules for critical batches.
- Restore Informatica Power Center services and manage users and governance controls.
- Configure, deploy, verify, and troubleshoot SSL certificates.
- Read/understand/improve scripts related to the application, batches, and/or web services.
- Identify installation issues and application code errors running in JBoss/ Tomcat/ Informatica/ Control M.
- Provide options, recommendations, and additional actions related to resolving issues, mitigating risks, and resolving escalated items.
- Work with configuration management tool Jenkins to automate tasks such as code check-in software build.
- Manage, monitor, and configure the Splunk application monitoring tool.
- Support releases and adherence to change control standards.
- Perform scheduled maintenance activities such as patching, performance tuning, and backups.
- Execute daily batch scripts, days, evenings, weekends, and holidays as required.
- Perform capacity planning and scalability planning.
- Work with JIRA Service Desk to manage Incidents and Change Processes.
- Availability to work in rotation shifts mode.
- Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
- Configure, maintain, and troubleshoot Redhat Jboss, Fuse, Apache, and Tomcat HTTP servers.
- Perform system troubleshooting by reading and deciphering app logs, and system logs from Splunk.
- Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
Minimum Qualifications:
- A minimum of three (3) years performing day-to-day Informatica PowerCenter operations, functions, administration, or troubleshooting tasks.
- A minimum of three (3) years of experience as a Batch Operator using Control-M or equivalent.
- A minimum of two (2) years of experience working in a PostgreSQL DB or equivalent environment.
- Experience working in the health insurance marketplace, healthcare, or health and human services domains.
- Demonstrable analytical experience and ability to work in a complex system environment.
- Demonstrable experience with application and batch integration.
- Familiarity with Database and SQL functions.
- Ability to troubleshoot system issues by collaborating with a team of system operations professionals.
- Ability to work in a multidisciplinary team and effectively communicate with different functions.
Preferred Qualifications:
- A minimum of five (5) years of experience supporting day-to-day operations functions of a complex enterprise system.
- A minimum of five (5) years of experience as a Batch Operator or equivalent, supporting day-to-day configurations and operations of various batch jobs in a complex enterprise system.
- A minimum of three (3) years of experience in identifying and troubleshooting system outages, installation issues, and application code running JBoss/Tomcat applications in AWS.
- Experience demonstrating critical thinking, providing options, recommendations, and additional actions relating to resolving issues, mitigating risks, and resolving escalated items in supporting a large or complex infrastructure/systems.
- Experience with operating, configuring, and troubleshooting Control-M or equivalent batch applications.
- Experience managing web-based systems hosted on the AWS platform.
- Working knowledge of Electronic Data Interchange (EDI) operations.
- Understand java runtime environment concepts such as heap memory, thread dumps, garbage collection, etc.
- Experience working with the Project Management Office (PMO) processes, policies, and procedures.
TriTech is an equal opportunity employer!
