QA Analyst at Crexendo | ThatStartupJob

Responsibilities

Perform manual feature and bug fix testing for Crexendo's web and mobile application using TestRail, fail test cases where appropriate, write bugs, and track bugs to completion through the development lifecycle
Validate VoIP firmware products and coordinate with vendors to create firmware fixes
Work with software developers to design new features and smart approaches to fixing bugs
Maintain the repository of test cases, test sets, and defect tickets
Review test cases for accuracy and clarity; review test sets for consistency
Learn new technologies and quickly apply what you've learned to your efforts
Write automation test cases

Personal Qualifications

1. Communication - relentless in communicating to understand the product and the work assigned.2. Strong work ethic with consistent and reliable results3. Initiative - always take the next action to move our overall effort forward4. Attention to detail - meticulous, quality work.5. Good learner - ability to learn - not repeating mistakes.6. Consistency - following directions consistently7. Good attitude - a positive approach to teamwork, accepting responsibility for mistakes and critical feedback, enjoys and celebrates successes8.

Work well in an office environment on a daily basis

Professional Qualifications

2-3 years in a tech position – ideally help desk, technical customer service, Jr system administrator, recent graduate with Bachelor’s Degree in computer science or a related field

Comfort using Windows, macOS, or Linux in a testing context

Basic Understanding of technology, e.g.,

How web browsers render and interact with web applications

Basic principles of how the internet and networking function (e.g., DNS, HTTP, client-server model)

Familiarity with common software architecture components (e.g., front-end vs back-end, APIs, databases)

Awareness of how applications are deployed and accessed in cloud or web environments

Comfort using browser developer tools

Keywords: SIP, session initiation protocol, VOIP, netsapiens, crexendo, metaswitch, ringcentral, nextiva, 8x8, sansay, ribbon, linux, ubuntu, JIRA, practitest, testrail git, Zephyr, test lodge, wan, lan, networking, dhcp, DNS, wireshark, audacity, appium, aws, azure, gcp .

Life at Crexendo

Crexendo Inc. is a full-service cloud telephone system provider that delivers productivity enhancing tools and cost savings to customers ranging in size from SMB to mid-sized enterprise; including free call center, reports, and unified communications. Our services are designed to make businesses more efficient at affordable monthly rates that are typically 20-60% less than their current telecom expenses.

Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada. For more information about Crexendo Products visit www.crexendo.com.

Thrive Here & What We Value

CustomerCentric Organization

Collaborative Team Environment

Proactive Strategy to Understand and Support Customer's Desired Business Outcomes

Trusted and Strategic Advisor to the Customer

Continual Review of Projects and Processes for Improvement

Passionate about Delivering Exceptional Results

Supporting Growth and Expansion of the Business

Recognition for Achievements and Contributions

Excellent Work Environment with Industry Experts

Job FunctionsManual feature and bug fix testingFirmware validationDesigning new features and fixing bugsMaintaining test cases and defect tickets

Job Requirements2-3 years of experience in a tech position, ideally help desk or technical customer serviceBachelor's Degree in computer science or related fieldBasic understanding of technology and networking principlesFamiliarity with common software architecture componentsComfort using Windows, macOS, or Linux in a testing context

SkillsTestRailWriting automation test casesFamiliarity with common software architecture componentsBasic principles of how the internet and networking functionComfort using Windows, macOS, or Linux in a testing contextCommunicationStrong work ethicInitiativeAttention to detailGood learnerConsistencyPositive attitude towards teamworkAbility to take responsibility for mistakes and critical feedback

QA Analyst

Responsibilities

Personal Qualifications

Professional Qualifications

Life at Crexendo

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