Company Overview
At DSQ Technology, LLC, our vision is a world where business leaders can confidently make informed decisions using real time data. We want to help you make an informed decision about what it is like to work at DSQ. We are a bootstrapped and growing business, so your impact can be limitless. If you are tired of being “just a number”,come be heard and involved at DSQ.Our team consists of problem solvers who bring solutions to better serve our clients in achieving their goals. We hire critical thinkers who look at challenges as opportunities and actively tackle obstacles. DSQ offers three primary products, Pioneer and Discovery, and Hauler Software.
Our mission is to make waste & recycling easy to manage for managers and brokers. Our products unlock the data lost in invoices, contracts, sensors, and other data sources. This information is used to empower people and businesses to make ideal operational decisions in real time.To support our growth we are currently recruiting a Process Automation Engineer.Position OverviewAre you passionate about harnessing the power of AI to revolutionize business operations in a traditionally overlooked industry? We're seeking a visionary Process Automation Engineer to lead the charge in transforming our workflows through intelligent automation.
In this pivotal role, you'll collaborate directly with business leaders to identify opportunities where AI agents and automation can alleviate manual workloads, enhancing efficiency and productivity. Your technical prowess will enable you to design and implement these AI-driven solutions independently, seamlessly integrating them into our existing systems.This is more than just a technical position; it's an opportunity to be at the forefront of re-imagining core workflows in a critical industry, driving change and delivering tangible results for customers. If you're eager to make a significant impact and shape the future of how waste & recycling is managed at scale, we invite you to join our dynamic team.Typical Scenarios You’ll Tackle
Process Deconstruction & AutomationWork alongside team members & customers to take existing multi-modal workflows and deconstruct these into component activities.
Cross-System Data Handling:Handle data found across databases, APIs, MCP servers,email inboxes,audio files, images,or files. You’ll build automations that gather, standardize, and route this data efficiently to an output task.Communications Categorization and Triage:Emails, phone calls, and other communications come in constantly. Your job will include designing agent-based systems that automatically categorize and triage these messages, ensuring everything lands in the right queue, with initial drafts or responses prepared for human review. You’ll use foundational model knowledge and advanced prompting techniques to make these automations smart—not just rule-based.Extract, Adjust, and Deliver:Sometimes, clients need data pulled from systems, tweaked to their needs, and sent back in the exact format they want. You’ll build workflows that handle these pull-adjust-compile cycles, outputting reports or data files in whatever layout the client demands—no manual cleanup required.These are not theoretical examples; they’re the kinds of problems you’ll solve week in, week out. If you like your work to have a clear before-and-after impact, you’ll fit right in.Key Responsibilities
- Stakeholder Collaboration: Work directly with internal teams to understand, refine, and challenge proposed automations. Get to the root of what’s needed—not just what’swanted.
- Solution Design: Re-architect business process automations for maximum scalability, reliability, and maintainability.
- Workflow Implementation: Build, test, and optimize automations using n8n.io and other workflow tools.
- API Integration: Develop and maintain integrations with third-party and internal APIs.
- MCPs: Design and implement Model Context Protocols (MCPs) to standardize how data moves across automated processes.
- Code Quality: Use Cursor IDE and Github to develop, document, and version automation workflows.
- Continuous Improvement: Audit existing automations for weaknesses and proactively propose and implement improvements.
- Automated Tests: Create and maintain automated tests that can be run to minimize any regression errors.
- Documentation: Produce clear, concise documentation for all automations and integrations—no exceptions.
- Stay up to date on process automation trends, tools, and technologies, bringing forward innovative ideas and best practices.
Required Skills & Experience
- n8n.io: Practical, hands-on experience creating and maintainingautomation workflows.
- APIs: Strong background in integrating with a wide range of APIs; REST, GraphQL, webhooks, you name it.
- MCPs: Direct experience designing or working with via Model Context Protocols
- Cursor IDE: Proficiency with Cursor (or similar modern IDEs) for code development and debugging with AI Agents/assistants.
- Github: Solid git workflow habits—branching, pull requests, code reviews.
- Foundational Models: Up-to-date knowledge and awareness of all major foundational models (AI/ML), including their practical applications, integration points, and evolving best practices (OpenAI, Anthropic, Google, etc.)
- Reliability Mindset: A proven track record of building solutions that keep working, even when things go sideways.
- Startup Mentality: Willing to jump in, wear multiple hats, and fix things.
Nice to Have
- Experience in other automation platforms or scripting languages (Python, Node.js, etc.).
- Past work in a SaaS startup or scale-up environment.
- Familiarity with the waste and recycling industry, or regulated operational environments.
What You’ll Get
- A seat at the table—your ideas will actually matter. You will ship to production, and make a huge improvement in the day to day life of your end users.
- The chance to build automation at scale, with real-world impact.
- Flexible work style and a results-driven team.
Benefits and Perks Benefits Include: Medical/Dental/Vision, Flexible Spending Accounts, Company Paid Life & Disability Insurance, Voluntary Life Insurance, 401k with Company Match, Tuition Reimbursement, Maternity Leave, Paid Holidays, Vacation, Sick Leave, Voting Leave, Company-Sponsored Events, Company Paid Parking if located in Pittsburgh, PA
