Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success!
Job Summary
JCS Solutions LLC (JCS) is seeking an Operations Manager to oversee daily operations. The position involves ensuring alignment with organizational objectives and compliance standards, managing cross-functional teams, and coordinating resources to achieve project and business goals. The Operations Manager will monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement. This role requires collaboration with leadership to support strategic planning and execution, managing vendor relationships and procurement processes, and assisting in budgeting, forecasting, and financial reporting activities.
The Operations Manager will serve as a principal liaison for internal and external stakeholders, ensuring clear communication and effective issue resolution.
What’s in it for you:
- Join a premier technology firm specializing in innovative solutions.
- Be part of a collaborative, inclusive, and innovative work culture.
- Enjoy tremendous growth potential in a high-performing team environment.
- A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!
What you will do:
The specific duties include but are not necessarily limited to the following:
- Supports the design, development, and delivery of enterprise-level solutions for clients and proactively communicates with internal and external stakeholders to manage, cost, schedule and performance.
- Interprets technical business requirements early in the process and leads discussions with various stakeholders, risk assessments of various project options, and presents recommendations
- Communicates and establishes a plan for end-user creation and ongoing support needs.
- Identifies customer needs and manages service delivery within the business context and customer requirements.
- Leads cross-functional teams, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
- Manages finances and budgets and determines ways to reduce costs without sacrificing customer satisfaction.
- Assesses customer feedback and using creativity to establish, improve, and refine services.
- Builds partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
- Communicates effectively (in oral and written form) with a variety of individuals, and work well within small and large team environments
- Provides leadership and serves as the single point of accountability for all project(s) related matters including performance, cost, and schedule.
- Leads and participates in special projects as required
What you will bring:
- United States Citizenship is required
- Top Secret Clearance
- Master’s degree and 10+ years of relevant experience
- Project Management Professional (PMP) certification
How you will wow us:
- Experience supporting federal organizations.
- Prefer industry-recognized certifications such as CISSP and technology relevant certifications
- Experience in all aspects of program management, technology and cybersecurity with a vast array of IT systems involving end-user as well as enterprise-level networks.
- Requires strong analytical and organizational skills to include strong attention to detail.
- Strong interpersonal skills and ability to work collaboratively in a dynamic team environment.
- Excellent communication and technical documentation skills.
- Deep technical experience working with modern languages and components, can comfortably navigate and decipher code.
- Understanding of cloud and platform technologies (Azure, AWS, Kubernetes)
- Experience with cyber security tools and practices, can interface directly with product teams to assign work/influence backlog for security needs
- Ability to articulate security control-level concerns to both technical and non-technical audience
About JCS Solutions LLC:
JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.JCS has been certified as a Great Place to Work five years in a row and wasawarded as Washington Post’s
Top Places to Work for 2024.
Our employees embody our core values, and we are looking for others who do too!
- Accountability: Take ownership of and pride in our actions and service delivery
- Stewardship: Careful management of something entrusted to us.
- Customer Experience: Strive for excellence and delight our clients
- Innovation: Embrace creative thinking to enable continual growth and powerful solutions
- Inspire: Be inspired to be your best self and have fun in the process
- Integrity: Do the right thing, the right way, every time!
Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.
Life at JCS Solutions
Thrive Here & What We ValueCollaborative, inclusive, and innovative work culture | Tremendous growth potential in a high-performing team environment | Robust benefits package: Health, dental, and vision insurance, Life insurance, Short-and-long term disability, Paid time off (PTO), 401k retirement plan with employer match, Annual Professional Development Reimbursement Program, And more!</s> | 1. Collaborative, inclusive, and innovative work culture | 2. Tremendous growth potential in a highperforming team environment | 3. Robust benefits package: Health, dental, and vision insurance, Life insurance, Shortand-long term disability, Paid time off (PTO), 401k retirement plan with employer match, Annual Professional Development Reimbursement Program, And more! | 4. Commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities | 5. Core values: Strive for excellence and delight our clients, Embrace creative thinking to enable continual growth and powerful solutions, Take ownership of and pride in our actions and service delivery, Be inspired to be your best self and have fun in the process, Do the right thing, the right way, every time! Stewardship: The careful and responsible management of something entrusted to our care.</s> | JCS Solutions LLC is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. | JCS delivers expert management consulting and information technology (IT) solutions to federal agencies. | We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation. | Our employees embody our core values, and we are looking for others who do too! | Customer Experience: Strive for excellence and delight our clients | Innovation: Embrace creative thinking to enable continual growth and powerful solutions | Accountability: Take ownership of and pride in our actions and service delivery | Inspire: Be inspired to be your best self and have fun in the process | Integrity: Do the right thing, the right way, every time! | JCS has been certified as a Great Place to Work four years in a row and was awarded as Washington Post’s Top Places to Work for 2024. | Our employees embody our core values, and we are looking for others who do too!</s> | Collaborative and inclusive work culture | Innovative solutions | Robust benefits package including health, dental, and vision insurance, life insurance, short-and-long term disability, paid time off (PTO), 401k retirement plan with employer match, annual Professional Development Reimbursement Program, and more!</s> | Celebrate diversity and promote equal employment opportunities.</s> | Promotes a work culture of collaboration, inclusiveness, inspiration, and innovation | Certified as a Great Place to Work four years in a row and awarded as Washington Post’s Top Places to Work for 2024</s> | Tremendous growth potential in a high-performing team environment</s> | JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. | At JCS, we elevate our customers’ mission through the application of technology and professional services. | Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. | It is JCS’ policy to promote equal employment opportunities and celebrate diversity. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. | If you require accommodation, please contact us at [email protected] or (703) 972-9115.</s> | Embracing creative thinking to enable continual growth and powerful solutions | Striving for excellence and delighting clients | Taking ownership of and pride in our actions and service delivery | Being inspired to be your best self and having fun in the process | Doing the right thing, the right way, every time! | 20. Collaborative | 21. Inclusive | 22. Innovative | 23. HighPerforming Team Environment | 24. Robust Benefits Package | 25. Annual Professional Development Reimbursement Program</s> | Join a premier technology firm specializing in innovative solutions | Be part of a collaborative, inclusive, and innovative work culture | Enjoy tremendous growth potential in a high-performing team environment | A robust benefits package: Health, dental, and vision insurance, Life insurance, Short-and-long term disability, Paid time off (PTO), 401k retirement plan with employer match, Annual Professional Development Reimbursement Program, And more!</s> | Emphasis on innovation and continual growth | Core values include customer experience, accountability, inspiration, integrity, and stewardship.</s> | 4. Commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities. | 5. Core values: Customer Experience, Innovation, Accountability, Inspire, Integrity, Stewardship.</s> | Robust benefits package (health, dental, vision insurance, life insurance, short-and-long term disability, paid time off, 401k retirement plan with employer match) | Commitment to Non-Discrimination (all qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws)</s> | 3. Robust benefits package including health, dental, vision insurance, life insurance, shortand-long term disability, paid time off (PTO), 401k retirement plan with employer match, annual professional development reimbursement program, and more!</s> | Robust benefits package including health, dental, vision insurance, life insurance, short-and-long term disability, paid time off (PTO), 401k retirement plan with employer match, annual professional development reimbursement program, and more!</s> | Collaborative Work Environment | Inclusive and Innovative Work Culture | Commitment to Non-Discrimination</s> | Embodying core values such as customer experience, innovation, accountability, inspire, integrity, and stewardship.</s> | 1. Collaborative and Inclusive Work Environment | 2. Innovative Solutions | JCS Solutions is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. | We have been certified as a Great Place to Work four years in a row and were awarded as Washington Post’s Top Places to Work for 2024. | Commitment to Non-Discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.</s> | Technology: Embrace creative thinking to enable continual growth and powerful solutions | Stewardship: Careful management of something entrusted to us.</s> | Join a premier technology firm specializing in innovative solutions. | Be part of a collaborative, inclusive, and innovative work culture. | Enjoy tremendous growth potential in a high-performing team environment. | A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more!</s> | Emphasis on customer experience and delighting clients | Commitment to innovation and continual growth | Accountability for actions and service delivery | Encouragement of collaboration and inclusion | Focus on integrity and doing the right thing, the right way, every time | Stewardship of entrusted care</s> | Robust benefits package, including health, dental, and vision insurance, life insurance, short-and-long term disability, paid time off (PTO), 401k retirement plan with employer match, annual professional development reimbursement program, and more!</s> | Embody core values of Customer Experience, Innovation, Accountability, Inspire, and Stewardship.</s> | Emphasis on innovation and progress for clients, employees, and communities | Commitment to investing in workforce drives innovation and progress | Core values include customer experience, accountability, inspire, integrity, and stewardship.</s> | A robust benefits package: Health, dental, and vision insurance Life insurance Short-and-long term disability Paid time off (PTO) 401k retirement plan with employer match Annual Professional Development Reimbursement Program And more!</s> | 3. Robust Benefits Package: Health, Dental, and Vision Insurance, Life Insurance, Shortand-Long Term Disability, Paid Time Off (PTO), 401k Retirement Plan with Employer Match, Annual Professional Development Reimbursement Program, And More!</s> | Embody core values such as customer experience, innovation, accountability, inspire, and stewardship | Commitment to non-discrimination for all qualified applicants | Great Place to Work certification for four years in a row | Top Places to Work for 2024 award</s> | Tremendous growth potential in a high-performing team environment.</s> | Commitment to non-discrimination for all qualified applicants</s>
