About Remodel Health
Remodel Health is revolutionizing the way employers deliver health benefits—shifting from one-size-fits-all group plans to personalized, cost-effective solutions through Individual Coverage Health Reimbursement Arrangements (ICHRA). Our mission is to transform health benefits to resource organizations with missions that matter, helping them better care for their teams while reducing cost and complexity. By combining innovative technology with high-touch service, we empower employers to offer benefits that truly meet the needs of their people.As an organization founded on faith-based principles, we started out serving mission-driven employers such as churches, Christian schools, and faith-based nonprofits.
With growing momentum in the market, our reach has expanded to include private-sector employers and small businesses looking for more sustainable and flexible solutions.We replace outdated models with individualized plans that simplify administration, reduce costs, and align with employee needs. With a team that values collaboration, efficiency, and results, we help customers navigate change with confidence and clarity.Backed by leading investors and trusted by a growing number of employers, brokers, and payors nationwide, Remodel Health is leading a category-defining movement in employer-sponsored healthcare.
As market demand accelerates and regulatory support grows, we are uniquely positioned to drive the next chapter of innovation in health benefits—while staying grounded in our commitment to serve with care, purpose, and excellence.Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!
Why Remodel?
- Lead in a High-Growth, Disruptive MarketJoin a company at the forefront of the ICHRA movement—one of the most promising shifts in employer-sponsored healthcare—backed by strong investor conviction and market momentum.
- Build in a Category-Defining CompanyHelp define not just a product, but a whole category. Remodel is uniquely positioned to influence the future of health benefits, with a differentiated model and growing traction across key stakeholders.
- Collaborate with a Visionary, Values-Driven TeamWork alongside a leadership team deeply committed to innovation, impact, and humility—where open-mindedness, creativity, and mission-driven thinking guide strategic decisions.
- Drive Real-World Impact at ScaleYour work will directly contribute to helping real people—families, small business owners, and employees—access better health coverage options that fit their lives.
Role Summary
We’re looking for a detail-oriented, highly motivated self-starter to join our Operations team! This role is perfect for someone who is organized, adaptable, and thrives in a fast-paced, high-growth environment. As a key member of our team, you’ll play a vital role in supporting internal operations and ensuring a smooth experience for both our clients and internal stakeholders.We’re seeking someone who communicates clearly, works well independently, and maintains a high level of accuracy under pressure.
A positive, team-first attitude, flexibility, and a service-oriented mindset are essential.
Key Responsibilities
- Process healthcare applications accurately and in a timely manner
- Provide administrative support to internal teams, including data entry, account maintenance, and general clerical tasks
- Follow up with clients to ensure application completion and support enrollment processes
- Respond to member inquiries regarding eligibility and enrollment status
- Maintain compliance and accuracy in both on-exchange and direct-to-carrier enrollments
- Support day-to-day operations with a variety of administrative tasks as needed
Qualifications
- Bachelor’s degree
- Willingness to obtain a health insurance license (we’ll support you through the process)
- 1+ year of experience in a professional office or administrative role
- Strong ability to quickly learn and navigate new software systems
- Prior experience in health insurance enrollment is a plus but not required
Benefits
- Full health benefits offering, including life, long-term disability, dental, and vision
- Generous PTO
- 401(k) match
- Sabbatical PTO available after 5 years
This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.
