Lead Product Designer
Location:
Atlanta, GA (Hybrid – 3 days onsite, 2 days remote)
Type:
Full-time
Why RoadSync?
At RoadSync, we’re on a mission to revolutionize payments for the transportation and logistics world. Our platform powers seamless on-site and in-route transactions at warehouses, roadside repairs, and repair shops - eliminating cash and paper hassles and unlocking liquidity for tow and repair service providers, warehouses, carriers, and fleets. We’re a growth startup backed by experienced fintech and startup leaders, and we’re looking for a passionate designer to join us at the ground floor of being the payments and workflow leader in transportation & logistics.
What You’ll Own
- Customer-Driven Discovery: Lead interviews, ride-along sessions, and usability tests everywhere from the tow yard to the warehouse dock to uncover unmet needs and “jobs to be done.”
- End-to-End Experience: Prototype multi-step workflows - payments, invoicing, deposits, dispute resolution - transforming complex processes into intuitive, elegant interfaces. Business and workflow intelligence backed by consumer-led design sensibilities
- Design System Architect: Establish a scalable, accessible design system in Figma (or similar), driving consistency across web and mobile while enabling rapid iteration
- Cross-Functional Partnership: Embed with engineering squads to ensure pixel-perfect implementation, and work alongside product, sales, and leadership to prioritize features that maximize user value and business impact
- Design Advocacy: Champion design excellence - lead critiques, facilitate workshops, evangelize user-centered thinking, and present research insights and prototypes to executives
- Measure & Iterate: Define success metrics (NPS, task completion, error rates), analyze user feedback and analytics, and iterate relentlessly to optimize experiences
Who You Are
- Mid-Career Expert: 5- 7+ years driving UI/UX or product design in B2B or enterprise-scale environments, ideally with fintech or logistics platforms
- Workflow Simplifier: Demonstrated ability to decompose intricate, multi-stage processes into lean, user-friendly flows
- Empathetic Researcher: Skilled at planning and conducting qualitative research - interviews, surveys, contextual inquiry - and translating findings into actionable designs
- Hands-On Creator: Mastery of Figma and rapid prototyping tools; working knowledge of HTML/CSS, front-end frameworks, and MUI libraries
- Collaborative Communicator: Clear, persuasive storytelling, sketching concepts, scripting user flows, and presenting to engineers, product managers, and execs with confidence
- Idea Generator: You value solving our customers’ problems first and draw from a wide range of product/design influences to generate novel ideas and outcomes
- Startup Mindset: Comfortable with ambiguity, able to pivot quickly, and driven to ship high-impact features in a fast-paced environment
Bonus Points
- Experience building a design system, team, and philosophy
- Product or Engineering experience
Why You’ll Love It Here
RoadSync is a team of passionate research, sales, technical, marketing, design, success, and operations professionals. Our customers ride in the front seat! We are driven by insights from real people that utilize our services. We care deeply about what we’re doing, and bring our best effort daily. We value being a diverse and inclusive team and company. We believe our diversity is what empowers our innovation and success. We are proud of what RoadSync is today and excited to build our future with you!
Our Offer
In addition to joining an innovative and passionate team, we offer:
- Competitive Compensation & Equity: You have a meaningful stake in our success on day 1!
- In-office perks: Catered lunches on in-office days, paid parking, snacks, you know the drill
- Comprehensive Benefits: Medical, dental, and vision benefits premiums paid for employees. 401K plan available.
- Flexible Hybrid Schedule: Balance deep focus time and in-office collaboration
- Growth Culture: 15 days of PTO for your time, and a team that champions continuous learning and advancement
RoadSync is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, pregnancy, marital status, or any other legally recognized protected basis under federal, state, or local law. Every day, our team is honored to work with individuals from all walks of life. We aim to build a team that reflects the diversity of our customers.
Everyone at RoadSync brings their perspectives, work experiences, lifestyles, and cultures. We believe that a more diverse team creates more innovative products, provides better customer service, and helps us grow and learn as individuals.
How to Apply
Email your resume, portfolio link, and a 2-minute video or written note on a design challenge you solved to jobs@roadsync.com with subject “Lead Product Designer – [Your Name].” We can’t wait to see how you’ll shape the future of logistics payments!
