IT Programming Analyst

Job Summary

Job Duties and Responsibilities

• Designs, develops, and deploys scalable, maintainable software applications using development tools and techniques.
• Collaborates with IT Analysts, Developers, and business stakeholders to define software requirements.
• Performs full-cycle application development, including backend logic, front-end interfaces, and database interactions.
• Assists in building and maintaining integrations with internal and external systems using APIs to ensure secure and efficient data exchange.
• Supports and enhances Salesforce environments, including the development of custom features and automation using Apex Code.
• Creates and optimizes complex SQL queries, views, and stored procedures to support reporting, analytics, and application functionality.
• Design, implement, and maintain Salesforce CPQ by configuring rulesets and flows within Logik.ai, and the Salesforce Platform.
• Builds dashboards and visualizations using Tableau to help business users derive actionable insights from structured and unstructured data.
• Conducts system testing, debugging, and performance tuning to ensure high application reliability and responsiveness.
• Maintains and enhances legacy systems while contributing to the development of new platforms and tools.
• Documents system configurations, architecture diagrams, and application workflows to support knowledge transfer and system continuity.
• Collaborates with business units and end users to troubleshoot issues and provide technical support, including root cause analysis.
• Participates in code reviews and pair programming to ensure code quality and knowledge sharing across the team.
• Provides timely technical support for application issues, bug fixes, and user inquiries.
• Stays up to date on emerging technologies and recommend tools or frameworks that can enhance the software usage or management.
• Assists in data transformation, migration, and validation activities.
• Creates and maintains technical documentation for systems and processes.
• Contributes to internal process improvement efforts and the evaluation of new technologies.

Job Specifications

• Ability to work well on cross functional teams.
• Excellent organization and file management skills.
• Strong written and verbal communication skills.
• Demonstrated ability to work effectively and positively with a wide variety of resources.
• Strong ability to create and lead training and presentations.
• Strong administrative and interpersonal communication skills.
• Ability to work effectively on a team.
• Detail-oriented, organized, and able to manage multiple priorities and deadlines.

• Required: Bachelor’s degree in Technology, Computer Science, Computer Engineering, or related field.

• Required: 1 year of previous experience in a customer service position.
• Preferred: 1 years of experience gathering business requirements and translating intofunctional and technical documentation.
• Preferred: Experience working as a Business Analyst in a complex organization, aswell as communicating with senior level business leaders and stakeholders, andcreating advanced SQL queries with relational databases.
• Preferred: Experience with Infor SyteLine ERP in a multi-site configuration.
• Preferred: Experience analyzing and manipulating unstructured data.
• Preferred: Experience using mainstream Business Intelligence Tools.
• Preferred: Business analyst experience gained in an IT environment.
• Preferred: Global manufacturing experience.

• Prolonged period sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• High stress tolerance with a highly developed sense of urgency.

• 11 Paid Holidays
• Paid Time Off (PTO)
• Health, Dental, and Vision Benefits
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Company Paid Life Insurance
• Company Paid Employee Assistance Program (EAP)
• 401K with a Company Match