Key Output
• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components • Manage and monitor work in progress • Apply all applicable policies and procedures, e.g. warranty, safety, etc • Effectively communicate verbally and non-verbally with team, management, customers and peers • Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self • Ensure outputs of service audits are achieved. • Makes sure that all repairs are performed in line with the warranty procedures• To manage and repair all the equipment repairs• To successfully lead the team and ensure that all repairs are done timeously • Effectively manage the team meetings • To complete monthly reports.
• To liaise with the Service Management to ensure that all outputs are met.
Qualification, Experience and Competencies
• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) • Minimum 5 years post-apprentice / learnership experience • Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years • Knowledge of the planning function. • Computer literate • Supervisory knowledge will be advantageous. • Excellent technical, interpersonal and leadership skills. • Sound interpretation of communication skills • Basic technical report writing • Basic business and financial understanding • Driver’s license – Code B