Start July. Work Onsite—from Cali, Colombia. Get paid to help people.
We’re hiring Call Center Representatives based in Cali, Colombia to support a growing healthcare program. This is an onsite role, and candidates must be physically located in Cali.You’ll be on the phones—outbound and inbound—helping members book appointments for in-home and telehealth services. You’ll also support the English-speaking queue, so fluency in English is a must.This job’s all about accuracy, empathy, and follow-through.
What You’ll Do:
- Make outbound calls to schedule and confirm appointments
- Handle inbound calls from members, mostly in English
- Document all interactions in the scheduling system
- Follow up with members if appointments are missed or need rescheduling
- Make sure every call ends with a clear next step for the member
- Flag any urgent issues to supervisors right away
What You Bring:
- Experience in scheduling, customer service, or a call center
- Comfortable speaking with people in both English and Spanish
- Fluent in English—both spoken and written
- Know your way around basic systems like CRMs or scheduling tools
- Work well in a structured, fast-moving environment
- Show up on time, every time—reliability is non-negotiable
- Able to work PST hours from Cali, with a bit of flexibility
The Details:
- Onsite role (Cali, Colombia only)
- Start date: July
- Full-time hours
- Pay: $800 USD per month
If you’re dependable, fluent in English, and ready to start fast—we want to hear from you.
