Scrum Master – Job Specification
Limerick, Ireland (Hybrid)
The Opportunity
Through market-leading credential-driven privileges and innovative payments, Transact enables every aspect of student life across campus. We partner with institutions to deliver a mobile-centric, personalized student and family experience both on and off-campus. We are the only true enterprise-class cloud platform, enabling mission-critical capabilities that support student success by powering every aspect of campus life along with data for meaningful institutional insight. These mission-critical capabilities included integrated payments and personalized payment plans for tuition and fees, credential-driven transactions for comprehensive dining and retail transactions, uniquely configurable security driven privilege management as well as automated class attendance and campus events.
Transact solutions easily integrate with campus systems and external partners enabling an extensive and open ecosystem that extends existing institutional investment, accelerates innovation and delivers a frictionless personalized student experience. Transact is headquartered in Phoenix, AZ and has served the education community for over thirty-five years. Visit transactcampus.com to learn more.
Overview
We are seeking a highly capable and passionate Scrum Master to join our software engineering organisation. This is a backfill position for a mature Scrum team that values strong Agile leadership, data-informed decision-making, and continuous improvement. The ideal candidate will be a servant leader who fosters team cohesion, supports product ownership excellence, and champions Agile best practices.
Key Responsibilities
Team Facilitation & Agile Leadership
- Serve as Scrum Master for one or more cross-functional Scrum teams.
- Facilitate all Scrum events with purpose and clarity, ensuring alignment with Agile principles.
- Foster a culture of ownership, collaboration, and psychological safety within the team.
- Actively remove impediments and shield the team from external disruptions.
Product Partnership & Enablement
- Collaborate closely with the Product Owner to strengthen backlog refinement, prioritization, and stakeholder communication.
- Provide coaching and support that enhances the team’s ability to deliver value
- Support the development of a clear product vision and roadmap
- Help create an environment where the PO and team can thrive together.
Metrics-Driven Improvement
- Define, track, and analyse key Agile metrics (e.g., velocity, throughput, cycle time, defect rates) to identify trends and opportunities for improvement.
- Use data to facilitate evidence-based discussions and retrospectives that lead to actionable outcomes.
- Promote transparency through dashboards and reporting that inform stakeholders and empower the team.
Release Planning & Delivery Support
- Collaborate with the team and PO to plan and coordinate releases, ensuring readiness across dependencies and stakeholders.
- Support forecasting and capacity planning based on historical data and team input.
Agile Craftsmanship & Thought Leadership
- Stay current with Agile frameworks, industry trends, and emerging practices.
- Share insights and foster a learning culture through internal communities of practice or external engagement.
- Continuously assess and evolve team processes to improve flow, quality, and value delivery.
Qualifications
- Bachelor’s degree or equivalent professional experience.
- Certified Scrum Master (CSM) with at 3+ years of experience as a Scrum Master
- Proven experience coaching Agile teams and collaborating with Product Owners.
- Strong analytical skills with a demonstrated ability to use metrics to drive decisions.
- Excellent facilitation, communication, and interpersonal skills.
- Experience with Agile tooling e.g. Jira, Azure DevOps) and reporting dashboards.
- Familiarity with techniques such as story-mapping and mind mapping to break work down and develop a shared understanding
Why Join Us?
- Opportunity to work with cutting-edge data technologies, data governance platforms
- Collaborative and supportive work environment.
- Ongoing professional development and training opportunities
- Hybrid Working. There will be expectation to attend the office in Limerick 2 days per week for team collaboration.
- Regular social, sporting and community events.
- Benefits include - Private Health Insurance, Dental Insurance, Matched Pension Contribution, 25 Days Annual Leave
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Transact is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.
