***This role will be based at our headquarters in Philadelphia and will be expected to work from the office at least 4 days a week.***
Location: Philadelphia, PennsylvaniaDepartment: Business OperationsReports To: Director of Business ApplicationsAbout ProsciaPathology is at the center of medicine and is undergoing a profound transformation as the final frontier of digitization in healthcare. We started Proscia to accelerate pathology’s transition from microscope to images—and to use AI to change the way we think about cancer.We can’t change medicine alone. That’s why we’re looking for curious thinkers, big dreamers, developers, evangelists, pathologists, and scientists— exceptional talent to help us harness the great power of AI for good and advance humankind.At Proscia, we push the limits of medicine and technology, solving problems the world has never solved before.
We build software used by thousands of scientists and pathologists working on the front lines of fighting big enemies like cancer for patients around the globe. To accelerate our vision, Proscia has raised over $100M in capital from world-class healthcare and technology investors.About the Role:We are looking for a results-driven and detail-oriented Business Applications Specialist to support and optimize our sales operations through business systems—primarily Salesforce. This role will serve as a critical partner to our Sales, Marketing, and Operations teams by ensuring the scalability, repeatability and reportability of our business applications. The ideal candidate brings both strategic thinking and hands-on experience in Salesforce administration, sales processes, and CRM best practices. Key Responsibilities:
- Serve as a Salesforce Administrator: manage user setup, profiles, roles, security settings, workflows, and data integrity.
- Collaborate with Sales, Marketing, and Customer Success teams to design and implement system improvements that drive operational efficiency.
- Translate business requirements into scalable technical solutions within Salesforce and related systems.
- Monitor CRM usage and proactively identify opportunities for automation, process enhancements, and user enablement.
- Develop and maintain documentation for system processes, configurations, and training materials.
- Manage integrations between Salesforce and other business applications (e.g., HubSpot Marketing, CPQ tools, marketing platforms, commissions software, BI platforms).
- Support pipeline management, forecasting, reporting, and KPI dashboards for revenue teams.
- Lead and/or support projects related to CRM migrations, data clean-ups, system audits, and platform upgrades.
Required Qualifications:
- 3+ years of experience in a business systems or sales operations role with a focus on Salesforce.
- Salesforce Administrator certification (ADM 201) required; additional Salesforce certifications (Advanced Admin, Platform App Builder, etc.) are a plus.
- Proven experience optimizing sales processes and workflows using Salesforce.
- Strong understanding of CRM architecture, data models, and system integrations.
- Excellent analytical and problem-solving skills with the ability to interpret business needs into technical solutions.
- Experience with tools such as Tableau, Looker, Dealhub, Gong, ZoomInfo, HubSpot, or other go-to-market platforms is a plus.
- Exceptional communication and project management skills.
Preferred Qualifications:
- Experience working in fast-paced B2B SaaS or tech environments with distributed teams.
- Background in managing or supporting CPQ, billing, or ERP systems.
Beyond Just WorkBeing a Proscian means believing in a mission, overcoming challenges in the journey together, and sharing in what success brings. We believe that every major growth period creates an exceptional career runway. We’re here to change the world together and empower each other to become our best selves in the process.As a company in the healthcare field, we want our people to be happy and healthy, in and out of the office. In addition to competitive pay, we ensure everyone on our team is supported with savings, schedule, and insurance options that promote long-term health and personal growth.At Proscia, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community.
Proscia is proud to be an equal opportunity workplace.
