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Senior People Operations Specialist (Fixed-term contract)

PersadoRemote, Hybrid, Onsite

Description


Who We Are


Persado provides the only Motivation AI platform that generates personalized communications at scale, inspiring each individual to engage and act. Many of the world’s largest brands, including Ally Bank, Gap, Coach, Dropbox, Kate Spade, JP Morgan Chase, Marks & Spencer, Crédit Mutuel and Verizon, rely on Persado to engage customers across their journey, from acquisition communications to online cart conversion. Persado’s Generative AI for the enterprise is trained on more than 100 billion digital business language impressions across industries, enabling marketers to motivate customers and drive significant business value.

Persado has been recognized by CB Insights as the top Leader for Generative AI Text Content Generation.As an employer, Persado is committed to creating a place where everyone’s unique perspective is valued. We understand that our team members and our inclusive culture are what make Persado special. Persado is proud to be awarded Best Generative AI Solution in the 2024 AI Excellence Awards by Business Intelligence Group, as well as named on Fast Company’s World’s Most Innovative Companies list in 2020 and Built In’s Best Places To Work in 2021, 2022 & 2024.

What We Are Looking For


Persado is looking for a high-energy Senior People Operations Specialist to join our EMEA HR team, based in Athens! You will play a key role in supporting our global workforce, enhancing the employee experience, and driving operational excellence across HR processes and programs.

What You Will Work On


  • Own and manage payroll and benefits administration for EU and UK employees, serving as the subject matter expert on related matters
  • Manage new hire onboarding and employee offboarding for EU & UK employees
  • Maintain and update data within our HRIS and across other systems, ensuring a high degree of accuracy
  • Advise and support managers on HR policies, employee relations, performance management and day to day matters
  • Act as a point of contact for escalated employee queries or issues, ensuring resolution with empathy and efficiency
  • Ensure compliance with local employment laws and regulations; stay current on legal updates and proactively adapt internal policies
  • Lead audits and internal reviews to ensure adherence to labor laws, privacy regulations (e.g., GDPR), and company standards
  • Design, implement, and launch People Programs in collaboration with with the People Team (e.g. Performance Management Reviews and Employee Engagement Survey)
  • Provide day-to-day HR support to EMEA employees, both in-person and remotely, ensuring timely and effective service delivery

What You Bring


  • Bachelor’s Degree in Business, preferably combined with a Master’s Degree in HR
  • 3-5 years proven experience in HR operations functions within a multinational or fast-paced tech environment
  • Experience working with employee benefits and payroll
  • Strong knowledge of labor laws and regulatory requirements
  • Experienced with BambooHR, Lattice or similar systems will be considered a plus
  • Self-assured and comfortable being challenged and in presenting rationale for change
  • Demonstrated ability to adapt quickly and effectively in a fast-paced environment
  • Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines
  • Fluency in written and spoken Greek and English language

What We Offer


Achieve your life goals and work goals at Persado

  • Persado’s hybrid working model empowers both remote and in-office work equitably
  • Competitive and equitable compensation
  • Generous benefits packages globally
  • 401k matching (USA); Pension Scheme (Certain EU locations) to prepare for your future
  • We encourage professional growth through our dedicated enablement and training teams, as well as on demand tools and resources
  • Employee Enrichment Fund to pursue a passion or upgrade your home office
  • Structured onboarding program to ensure a confident start and long-term success for new hires
  • Strong emphasis on career development and mobility, continuous feedback loops and performance management
  • Flexible time off to support work-life harmony (including Summer Fridays and a one week Winter Holiday Break)
  • #PersadoCares: 2 paid Volunteer days per year and charitable donation matching
  • Robust Diversity, Inclusion and Belonging initiatives; culture month celebrations, commitment to bias-free recruitment, community ERGs, and more 

Valuing diversity at Persado means recognizing and respecting human differences and similarities. Persado is committed to diversity with respect to all aspects of employment. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, will be made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, physical and mental disability, age, ancestry or place of origin.

Kindly submit your CV in English #LI-VA1

Life at Persado

Persado is reinventing digital marketing creative by applying mathematical certainty to the words we use in marketing communications. Words, after all, are the foundational DNA of marketing. By unlocking the power of words, companies win every digital marketing moment, experiencing dramatic new brand engagement and revenue performance across every channel.\n\nIn an era where marketing budgets have hit the wall and digital marketing creative is underperforming, Persado is empowering companies to break out of this â??confidence crisisâ?? by shifting digital creative from subjective â??guessworkâ?? to science. The Persado Message Generation Machine keeps companies from falling behind by using mathematical certainty to inform their brands and instill confidence they are making every word count, across each customer journey, and every channel.\nForward-thinking CMOs and marketing executives [from companies like Citi, Dell, Gap, Google, Vodafone] rely on Persado to continuously outperform by using words as a new source of value and differentiation, driving up to a 30 X ROI across all of digital marketing and multiplying the impact of existing investments.\n\n#ProudofPersado\n* Retail Industry Leaders Association (R)Tech Retail CEO Innovation Award 2018\n* CNBC Disruptor 50 2017\n* Fortune 50 Companies Leading the AI Revolution\n* Inc 500 2016 - second fastest growing software company\n* Forrester Breakout Vendor in Content Intelligence\n* Gartner Cool Vendor in Data-Driven Marketing\n* CB Insights AI 100\n* Crain's NY Fast 50\n* The Hundert - Top Startups of New York\n* Digiday Signal Award: Best Marketing Automation Platform\n* 100 Disruptive Brands - Marketing Week\n* Fortune Great Place to Work\n*Tech in Motion Best NYC Startup
Thrive Here & What We Value- Achieve your life goals and work goals at Persado.- Hybrid working model empowers remote and in-office work equitably!- Competitive and equitable compensation.- Generous benefits packages globally.- Professional growth through enablement, training teams, tools, and resources.- Employee Enrichment Fund for passion pursuits or home office upgrades.- Structured onboarding program for confident starts and long-term success.- Flexible time off to support work-life harmony (Summer Fridays).- #PersadoCares: 2 paid volunteer days per year, charitable donation match.- Robust Diversity, Inclusion, and Belonging initiatives with celebrations and ERGs.- Recognition programs for contributions and impact globally.

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