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Retail Assistant

NothingLondon, United KingdomOnsite

Who are we?


Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a global ecosystem of products that bring joy to people's lives.Nothing's debut smartphone, Phone (1), earned Time Magazine’s prestigious Best Inventions for Innovative Smartphone Design award.

Through cutting-edge design and user interface innovation, the London-based company is creating an alternative ecosystem of tech products for the young and creative.In 2023, the company launched Phone (2) to wide acclaim from its community, the media, and design enthusiasts, and in 2024, Nothing launched its CMF Phone 1, and Nothing Phone (2a) Series, with both receiving an overwhelmingly positive reception.To date, Nothing has sold more than 7 million units worldwide across its product lines, having released five audio products, five smartphones, and two smart wearables under the Nothing and CMF by Nothing brands.

The company has amassed a cumulative revenue of $1 billion.All products are developed in close collaboration with the Nothing Community, which includes over 8,000 private investors and are crafted with sustainability at the forefront.Nothing is a UK-based privately held company with backing from GV (formerly Google Ventures), EQT Ventures, C Ventures and other private investors including Tony Fadell (Principal at Future Shape & inventor of the iPod), Casey Neistat (YouTube personality and Co-founder of Beme), Kevin Lin (Co-founder of Twitch) and Steve Huffman (Co-founder and CEO of Reddit).If that sounds like something you'd like to be part of, read on...

The Role: 


We are looking for a part-time Retail Assistant for our flagship store in Soho. We’re interested in hearing from creative, forward thinking customer focused individuals who want to be part of our mission. Not only will you be delivering exceptional customer service in our store, but you will be deeply passionate about technology, acting as a brand ambassador both for our product and values.You’ll have exceptional communication skills and understand how to motivate team members as well as create rapport with customers.  

Responsibilities:


  • Providing and role modeling to the team, exceptional customer service, bringing the brand ethos to life through storytelling 
  • Maintaining and giving the highest level of product knowledge and expertise to help our guests navigate the shopping experience
  • Representing our brand and our core values
  • Upholding the integrity and visuals of the space
  • Staying on top of necessary store processes and operations i.e. efficiently operate all POS systems, stock control, stock management and loss prevention
  • Stay up to date with sales and consumer trends to help achieve our sales objectives and coach the team in these
  • Helping with in-store events, launches and community meets
  • Opening and closing the store with key holder responsibilities, providing cover for the Assistant Manager

Requirements:


  • 1+ years experience working in a unique retail environment, providing exceptional customer service
  • Genuine passion for tech and enthusiasm for Nothing’s product portfolio
  • Ability to supervise and motivate team members 
  • Excellent communication skills
  • Alignment with our company values

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcoming employer for all candidates.

Life at Nothing

Nothing is a London-based consumer technology company founded by Carl Pei and team. Nothing wants to inspire people to believe in the positive potential of technology again, and will set the pace starting in 2021. Nothing seeks to remove barriers between people and technology, to bring back artistry, passion and trust to the field of consumer technology.
Thrive Here & What We Value1. Emphasis on innovation and creativity2. Passionate about making a difference in the world3. Equal opportunity employer promoting diversity and inclusion4. Welcoming environment for all candidates5. Global ecosystem of products bringing joy to people's lives6. Commitment to being an equal opportunity employer7. Diverse, inclusive workplace8. Focus on innovation and creativity in a fast-paced environment9. Willingness to embrace new ideas and challenge the status quo10. Fun and exciting work culture
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