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Full-timeDescriptionOn April 28, 2021, Avelo took flight as America’s first new airline in nearly 15 years – ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: “To inspire travel” and we’ve done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading!
PURPOSE:
We are seeking a Supervisor, Quality Assurance, who wants to join our team as we build a culture of passionate commitment to execution, simplicity, and customer loyalty at Avelo. We are a new high value/low fare airline growing throughout the U.S. As Supervisor, Quality Assurance, you will play a vital role in the safety and airworthiness for our Customers and Crewmembers.
RESPONSIBILITIES
- Lead the Quality Assurance department crewmembers to ensure our highest standards for safety, airworthiness and regulatory compliance are always being met for both process management/ improvement and crewmember leadership
- Develop highly competent QA Auditors through initial and ongoing learning and assure that appropriate training is made available to Quality Assurance Crewmembers
- Supervise the Quality Assurance (QA) internal and external maintenance provider audit programs to ensure compliance with CFR and Company manuals
- For all aircraft, ensure potable water events are recorded and tracked per company manuals. That they are entered into the EPA Aircraft Reporting and Compliance System (ARCS) on a timely basis
- Develop, revise, and implement processes and procedures to “Keep It Simple” and efficient for both our crewmembers and customers.
- Manage audit programs for Aircraft Fuel, On-Call Maintenance, Deice, and Station
- Maintain the Monthly Maintenance Provider Listing (MPL) report for the Federal Aviation Administration (FAA) using the Safety Assurance System (SAS) website
- Maintain accurate audit checklists in Computer Based Tracking Systems (CBTS)
- Develop and maintain yearly audit schedules for all internal and external partners
- Review and update quality program content in the General Maintenance Manual (GMM)
- Review Coordinating Agency for Supplier Evaluation (C.A.S.E.) database transmittals for any changes to company approved partners
- Maintain Monthly Maintenance Provider Listing (MPL) using SAS
- Conduct Special Audits as required by Tech Ops Management or FAA
- Act as Subject Matter Expert (SME) for QA and manage VDRP corrective actions
- Participate in DOD and IOSA audits, and perform duties as a company auditor
- Manage EPA Potable Water program, by ensuring aircraft fleet compliance and document potable water program failures or violations
- Oversee potable water disinfection and sampling, adhering to company manuals
- Revise GMM potable water processes as needed and monitor CFR updates
- Present monthly CASS reports, identify trends, and recommend corrective actions
- Manage Voluntary Disclosure Reporting Program (VDRP) corrective action timelines and special audits for Tech Ops
- Document, investigate and issue any findings to the auditee
- Monitor safety reports, delay and cancelations reports for quality related items
- Perform Root Cause Analysis to determine course of action to prevent future recurrence
- Liaison with FAA Safety Inspectors to be transparent in an open and honest relationship
- Participate in the Safety Management System (SMS) program
Requirements
- 3+ years of maintenance experience on different types of large airplanes with 10 or more seats with an air carrier or certificated repair station, 1 year of which must be as a Quality Auditor.
- 1+ year of experience in a supervisory role surveilling the same category and class of aircraft as the company uses.
- Bachelor’s Degree or higher preferred.
- Current and valid Airframe and Powerplant License required.
- Management and on time delivery of daily, weekly, or monthly reports as required by company manuals.
- Demonstrate knowledge of Federal Aviation Regulation and ability to learn other agencies (IOSA, DOD, OSHA, C.A.S.E., Etc.) requirements
- Ability to author and revise efficient processes and procedures in company manuals.
- Process mapping and process design (with a bias toward simplicity).
- Project and Program management experience.
- Strong Communication skills capable of working with other Crewmembers and Federal authorities.
- Strong critical thinking with an analytical approach to problem solving.
- Ability to provide On the Job Training (OJT) to Quality Assurance crewmembers
- Ability to work cross-functionally, develop relationships and motivate performance.
- A tenacious problem solving and continuous improvement mindset.
- Strong written and verbal communication skills.
- High degree of attention to detail in both the actual performance of the work being accomplished and in the documented procedure.
- Move throughout the office or line maintenance environments for extended periods of time (up to 10-12 hours per day).
- Available for after-hours management (including weekends) of airline operational issues.
- Ability to work through multiple problems/solutions prioritizing and sequencing the execution of issues to manage and resolve them quickly and effectively.
- Ability to travel for auditing both maintenance and ground operations stations and business partners up to 50% per month. Some months may require additional travel.
- Ability to work in outdoor environment around aircraft in all climates.
- Ability to move 20 lbs. over a distance of 10 feet
X-FACTORS:
- Current and Valid Passport.
- C.A.S.E. Level III or IV Certified.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush initiatives or technical developments).
Avelo is an Equal Opportunity Employer.
Salary Description$75,000-$85,000
