Description
This role is for our mother company, XTM.XTM International, a global leader in localization technology, has acquired Transifex, an innovative SaaS-based Localization & Translation Management Platform. Transifex provides the required connectivity and advanced AI capabilities to help customers easily and continuously translate digital content on platforms such as SaaS, software, and websites, as well as mobile apps, games, videos, and much more.XTM International is a leading provider of translation management software (TMS).
The company's cloud-based platform helps businesses streamline their translation processes and improve efficiency.We are looking for a strategic and hands-on Director of Cloud Operations to lead our infrastructure and DevOps initiatives across a global SaaS platform. This is a critical leadership role that ensures the scalability, reliability, and security of our systems while driving innovation in cloud operations.In this role, you will:
- Lead, mentor, and grow high-performing DevOps and system administration teams.
- Own the end-to-end DevOps strategy across XTM’s product suite, including CI/CD, infrastructure as code, observability, and release management.
- Oversee operations across multiple cloud and hosting environments, ensuring consistent performance and availability.
- Collaborate with Engineering to evolve and transform our operations to the next level of reliability and scalability.
- Drive the adoption of best practices in security, automation, monitoring, and incident response.
- Champion cost optimization, capacity planning, and future scalability.
- Ensure compliance with data protection regulations, security standards, and industry best practices.
- Lead incident response and postmortem processes, ensuring continuous learning and improvement.
- Define and track KPIs for infrastructure reliability and other key metrics.
- Manage vendor relationships, including cloud providers and DevOps tooling platforms.
- You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform.
Well-versed in cloud tools, concepts, and methodologies.
Requirements
To succeed in this position, you should bring a mix of technical expertise, leadership experience, and a passion for building resilient systems. We’re looking for someone who thrives in dynamic environments and can align infrastructure strategy with broader business goals.
- Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required.
- Fluency in English.
- Experience leading teams supporting AWS and/or Google Cloud Platform.
- Architectural experience building and managing large scale cloud platforms.
- Strong expertise in AWS, Kubernetes, Terraform, Docker, CI/CD pipelines (e.g., Jenkins, GitLab CI).
- Solid understanding of modern DevOps practices, site reliability engineering (SRE), and infrastructure as code (IaC).
- Experience managing hybrid hosting environments, including cloud, on-premise, and private cloud.
- Excellent cross-functional leadership skills.
- Strategic thinker with hands-on technical skills.
- Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills.
- Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole.
- Possess a problem-solving attitude and are adaptable in the face of change.
- Resilient in the face of challenges, change, and ambiguity.
- Optimistic and believe that you can make a problem into a solution.
- Familiarity with ISO 27001, SOC 2, GDPR, and other regulatory frameworks is a plus.
Benefits
The health of our company and the success of the SaaS product we offer is directly related to the work environment we create for ourselves. With this in mind, we strive to create a welcoming and positive place in which we work and thrive! For the first time, Transifex has been recognized as a “Best Workplace for Women Hellas”! And we are proud to be recognized as a 2024 Best Workplace and Best in Tech companies with fewer than 50 employees in Greece, creating an outstanding experience for our people.
For our team members, we offer:
- Private Health & Dental Insurance Plan
- Life and AD&D Insurance
- Ticket Restaurant Card (GR)
- Fully Remote & Flexible Work Environment
- Paid Time Off & Holidays
- Paid Sabbatical Leave and other types of leave
- Learning Opportunities
- Cool co-working space with amenities & parking (GR)
- Top notch equipment of your choice
- Equipment allowance to set up your home office
- Monthly remote-work stipend
- Company Fun Events
- Employee Assistance Program (EAP)
- Calm Meditation App Subscription
- Yoga sessions
- Amazing culture and close-knit team
