Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What You’ll Do
The Technical Team Lead for Business Intelligence & Analytics will lead the design, development, and implementation of data-driven solutions that support strategic and operational decision-making. This individual will be responsible for overseeing a team of BI developers, data analysts, and data engineers, while working closely with business stakeholders to ensure high-quality and impactful analytics solutions.
In this role, you will:
Leadership & Strategy
- Lead and mentor a team of BI developers, analysts, and engineers.
- Provide technical direction and oversight on BI and analytics projects.
- Collaborate with business stakeholders to align analytics initiatives with organizational goals.
- Translate business needs into technical solutions that are scalable and maintainable.
- Drive best practices in data governance, data quality, and data security.
Technical Responsibilities
- Design and manage ETL pipelines, data warehouses, and data marts.
- Develop and optimize dashboards, reports, and visualizations using tools like SSRS or Power BI.
- Oversee the development and maintenance of data models and architecture.
- Ensure performance tuning and optimization of data queries and reporting systems.
- Lead efforts to automate data integration and reporting processes.
Project & Stakeholder Management
- Work closely with cross-functional teams including Product, Finance, Marketing, and Engineering.
- Manage project timelines, deliverables, and resource planning.
Supervisory Responsibilities
- Recruit, interview, hire, and train new staff.
- Oversee the daily workflow of the department.
- Provide constructive and timely performance evaluations.
- Handle discipline and termination of employees in accordance with company policy.
What You’ll Need to Join Our Team
Experience
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, or related field, or equivalent work experience.
- 5+ years of experience in BI/Analytics with at least 2 years in a leadership role.
- Expertise in BI tools (e.g., SSRS, SSAS, SSIS, Power BI, Tableau, Qlik).
- Strong knowledge of SQL, data modeling, and data warehousing concepts.
- Experience with cloud data platforms (e.g., AWS Redshift, Snowflake, Google BigQuery, Azure Synapse).
- Familiarity with Python, R, or other analytics programming languages is a plus.
- Strong communication, leadership, and stakeholder management skills.
- Experience with Agile project management tools (e.g., Jira, Confluence), preferred.
- Knowledge of machine learning or predictive analytics, preferred.
- Certifications in BI or cloud platforms (e.g., Microsoft Certified: Data Analyst Associate, AWS Certified Data Analytics), preferred.
Why Work For Us
- Competitive Compensation from $110,000-$130,000*
- Comprehensive Benefit Package**
- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability Insurance
- Company-paid Long-Term Disability
- Company-paid Life Insurance
- Voluntary Life Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
- 401k with generous Company Match
- Commuter Benefits
- Paid Time Off accrued per pay period
- 10 Paid Holidays
- Paid Parental Leave
- Annual Bonus Program
- Professional Development Opportunities
- Employee Events
- Wellness Programs
- Employee Discount Programs
- Office in Park Ridge, IL - Convenient location to Blue Line
*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.**Eligible to enroll the first day of employment for immediate coverage.Although the role is remote, PCMI can only hire employees in the following states:
Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.
