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Senior HR Business Partner


WHO WE ARE


NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country.

We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all. The Senior People Business Partner is responsible for partnering with organizational leaders to drive performance and results in their respective areas by delivering strategic HR support and guidance. This role focuses on coaching leaders, developing talent strategies, enhancing employee engagement, and ensuring legal compliance.

The Senior People Business Partner plays a key role in shaping talent development programs, providing day-to-day performance management, and developing tools and processes that support employee success and organizational goals.This is a hybrid role and the candidate must reside in the Orlando area.

RESPONSIBILITIES


  • Function as an internal consultant to support leaders in achieving their business objectives, providing real-time coaching and performance management guidance.
  • Provide day-to-day performance management guidance to people managers, including coaching, counseling, career development, and disciplinary actions.
  • Maintain in-depth knowledge of legal requirements related to employee management, ensuring compliance and reducing legal risks. Partner with the legal and compliance teams as needed.
  • Offer strategic guidance to leaders and managers, coaching them through talent and performance gaps to drive success.
  • Design and develop talent programs and tools that enhance NeueHealth’s talent infrastructure, focusing on high-performing leadership and management development.
  • Lead the development and improvement of internal learning and training materials that support talent and career advancement, employee education, and training programs.
  • Lead employee succession planning efforts, working closely with leaders to build a talent pipeline and develop high-potential employees.
  • Support the Head of People in creating and implementing employee learning and development initiatives.
  • Provide HR policy guidance and interpretation to managers and employees, ensuring adherence to company policies and practices.
  • Collaborate with people leaders to design and implement employee engagement and inclusion strategies that foster a positive work environment.
  • Manage processes related to the Employee Engagement Survey, ensuring the development of actionable plans to improve team and organizational engagement.
  • Partner with the Sr. Manager, People Operations on employee relations activities, including conducting investigations, managing terminations, and advising managers on policy interpretation.
  • Identify training needs for various business units and collaborate on the development and evaluation of training programs to ensure their success and alignment with organizational goals.

EDUCATION AND PROFESSIONAL EXPERIENCE


  • Bachelor’s degree required, preferably in Human Resources, Business Administration, or a related field.
  • Five (5) or more years of experience in Talent/Human Resources, with a preference for experience in high-growth organizations.
  • Three (3) or more years providing HR support in a healthcare organization is highly preferred.
  • Experience in budget management and financial planning for HR programs.

PROFESSIONAL COMPETENCIES


  • Strong consultative skills with the ability to provide strategic advice to leaders.
  • Exceptional communication and external presence, with the ability to influence and build strong relationships across all levels of the organization.
  • Strong analytical skills with the ability to develop data-driven solutions.
  • Proven ability to manage complex processes and projects, ensuring alignment with organizational goals.
  • Highly collaborative, self-starter with strong action orientation and the ability to prioritize tasks in a fast-paced environment.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Life at NeueHealth

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, NeueHealth helps to make healthcare accessible and affordable for all populations across the ACA Marketplace, Medicare, and Medicaid.\n\nNeueHealth currently serves more than 500,000 health consumers and partners with more than 3,000 affiliated providers across the country. NeueHealth consists of two segments, NeueCare and NeueSolutions, each focused on creating a more seamless, coordinated care experience that maximizes value for health consumers, providers, and payors. \n\nNeueCare delivers value-driven healthcare to health consumers across the ACA Marketplace, Medicare, and Medicaid through owned clinics and partnerships with affiliated providers across the country. NeueCare takes a consumer-centric approach, developing a true relationship with patients early in their healthcare journey to deliver a high-quality, personalized care experience.\n\nNeueSolutions enables independent providers and medical groups to succeed in performance-based arrangements through deep financial alignment, customized population health tools, and strong partnerships with leading health plans and government programs, including participation in the Centers for Medicare and Medicaid Innovation’s (“CMMI”) ACO Realizing Equity, Access, and Community Health (REACH) program.
Thrive Here & What We Value1. Valuedriven approach to healthcare2. Seamless, consumer-centric care experience maximizing value across ACA Marketplace, Medicare, Medicaid3. Commitment to NeueHealth consumers and communities4. Diverse employee group with equal opportunity employment5. Value-driven healthcare accessible and affordable for all populations6. Unique care model offering salary guarantee and reduced administrative burden7. Work/life balance, physician wellbeing through Value-Based Care8. Continuous quality improvement initiatives9. Patient confidentiality respected10. Compassionate work environment

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