At DYOPATH, we believe that work should be more than just a job – it should be a passion. As a dynamic, forward-thinking Managed Service Provider (MSP), we are dedicated to empowering organizations with reliable and innovative IT solutions. Guided by our core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Are you a tech-savvy problem solver who thrives on helping others? Do you enjoy working hands-on with cutting-edge technology and making a real impact every day? If so, we want to meet you!We’re looking for a Field Service Technician who’s passionate about delivering top-notch technical support and creating exceptional customer experiences!At DYOPATH, we're not just another IT company – we’re a people-first organization committed to building a collaborative, creative, and inclusive work culture.
We’ve been recognized as a Great Place to Work for four years running, and we want YOU to be part of our award-winning team!
Why DYOPATH?
- People-First Culture: We value collaboration, creativity, and making sure every team member feels supported and appreciated.
- Do the Right Thing: Integrity and honesty are at our core. You'll be part of a team that embraces accountability and always strives to do what's right.
- Amazing Benefits:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Paid Time Off
- Paid Holidays
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Pet Insurance (because we know pets are family too!)
- And more! Check out our full benefits available at https://dyopath.com/careers/
The Details:
- Location: Chicago, IL area
- Shift: Monday - Friday, 8:00am - 5:00pm CST
- Pay: $22/h
What You'll Be Doing:
As a key member of our tech team, you’ll:
- Be the go-to expert for troubleshooting networks, email systems, and software platforms.
- Support a variety of systems including Windows, iOS devices, macOS, and Google Console.
- Install and maintain desktops, servers, printers, and interactive teaching tools.
- Repair and replace hardware, manage software updates, and maintain licensing compliance.
- Keep our tech running smoothly - from networking gear to phone systems.
- Maintain detailed inventory and ensure the security of all IT assets.
- Collaborate with staff and clients to solve problems and keep things moving.
What You Bring
- Associate’s or Bachelor’s degree in Computer Technology (or related field).
- Must have reliable transportation as you will be traveling from site to site.
- At least 2 years of hands-on experience with hardware/software support.
- Strong communication skills and a knack for translating tech-speak into human-speak.
- Experience with Active Directory, Open Directory, Workgroup Manager, and VMware is a big plus.
- Ability to work independently, stay organized, and juggle multiple tasks with ease.
- Familiarity with interactive classroom tech (projectors, smart boards, etc.).
- A passion for learning and staying ahead of the tech curve.
Ready to join a team where your tech skills and customer-first mindset truly matter? Apply Today!
Equal Opportunity EmployerDYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
