System Administrator 2 Accounts at orionconsortium

TS/SCI FS poly required.

Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. This position will include account creation, modification, and deletion responsibilities.(A+/Net+, or higher cert required upon submission.) Required Experience: 5 years of related experience + a BS degree (or 5 additional years). In addition, position requires a minimum of 2 years of experience with background in Microsoft Office applications to include Outlook, Word, and Excel.

Experience in ticket management systems like SupportIT and ServiceNow is a plus. Unix experience is not required, but is a plus.

Life at orionconsortium

Thrive Here & What We Value

Collaborative Work Environment

Teamwork and Communication

Cross-discipline Integration for Government Needs

Results-Oriented, Self-Motivated

Leadership and Teamwork Skills

Security Advocacy and Customer Trust

Innovation and Continuous Improvement

Excellence in Business Aspects

Professional Development Opportunities

Job Functions1. IT Service Request Management2. Unix Server Administration3. NT Server Administration4. Customer Support5. Account Creation and Modification

Job Requirements1. 5 years of related experience2. BS degree or equivalent work experience3. TS/SCI clearance required4. A+ Certification and Net+ certification required upon submission5. Minimum of 2 years of experience with Microsoft Office applications

Skills1. A+ Certification2. Net+3. Microsoft Office Applications (Outlook, Word, Excel)4. Ticket Management Systems (SupportIT, ServiceNow)1. Excellent Communication Skills2. Strong ProblemSolving Abilities3. Attention to Detail4. Ability to Work Under Pressure

System Administrator 2 Accounts

Life at orionconsortium

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