Factory Network Account Manager – Contract Manufacturing (PCBA)
MacroFab
is the first digital marketplace and intelligent manufacturing platform focused on the $500B market in contract electronics manufacturing. Our technology and services allow customers to rapidly bring new products to market and consume manufacturing as a virtualized resource by offering instant price quotes, rapid services, and production at scale through a network of factories in North America. Our partners gain a source of low overhead manufacturing jobs, allowing them to fully subscribe their factory capacity and eliminate idle time.Come join a rapidly growing team where you can take ownership of your role and build your career at MacroFab.macrofab.com
Position Summary:
We are seeking a results-driven and highly organized Factory Network Account Manager to oversee and expand our network of contract manufacturing partners specializing in Printed Circuit Board Assembly (PCBA). This role is critical in managing supplier performance, driving operational efficiency, and ensuring product quality, delivery timelines, and strategic alignment with our manufacturing goals. The ideal candidate has strong experience working with PCBA suppliers and contract manufacturers, combined with outstanding communication and analytical skills.
Key Responsibilities:
- Manage relationships with a global network of PCBA contract manufacturers, ensuring alignment with quality, delivery, and cost expectations
- Serve as the primary point of contact between internal teams (engineering, quality, supply chain) and external manufacturing partners
- Onboard, qualify, and maintain factory partner records, ensuring compliance with company standards, regulatory requirements, and industry certifications
- Lead periodic business reviews and performance evaluations for manufacturing partners, including metrics tracking (OTD, yield, quality, cost)
- Support pricing negotiations, capacity planning, and production forecasting with contract manufacturers
- Collaborate with Quality and Engineering teams to resolve technical issues and drive continuous improvement in PCBA production processes
- Monitor supplier risk, production schedules, and escalation management for delivery delays, quality issues, or compliance concerns
- Maintain accurate documentation of all contracts, agreements, and key performance indicators (KPIs) in coordination with Procurement and Legal
- Partner with internal stakeholders to align supplier capabilities with new product introductions (NPI) and scalability requirements
Qualifications:
- Bachelor’s degree in Engineering, Supply Chain, Business, or related field (preferred)
- 3–5+ years of experience in supplier or contract manufacturing management, preferably within PCBA or electronics manufacturing
- Strong understanding of PCBA processes, SMT, THT, reflow, AOI, and related quality standards (e.g., IPC-A-610)
- Experience with contract negotiations, cost modeling, and supplier performance management
- Excellent interpersonal, communication, and organizational skills
- Willingness to travel domestically and internationally as required to visit manufacturing sites (up to 25–40%)
Even if you don't meet all of the requirements listed here, we still encourage you to apply. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what any list of requirements will capture.Note: MacroFab is currently not sponsoring H1-B Visas.
