About the role:
As a Fraud Analyst at Forter, you will be responsible for the core asset of the company - ensuring the ongoing accuracy and superior performance of what is widely recognized as the industry's leading e-commerce fraud decisioning system. You will be empowered and expected to constantly innovate, devising smart logical and technical solutions to address real and evolving business challenges faced by the world's largest and most sophisticated online retailers, who constitute our primary clientele. In this capacity, your work will also include some direct engagement with these key customers, providing analytical insights and helping to tailor solutions to their specific needs. This is a role with significant technical aspects, but prior coding knowledge is not required - we believe the right candidates can learn everything they need to do this job well as part of our training process, and while doing the job.You will join a dynamic department with a deeply ingrained culture of striving for excellence and being the best in our field.
We foster an informal, collaborative environment where your contributions are highly valued. This role offers significant growth opportunities, with clear pathways for advancement in both managerial and senior individual contributor (IC) capacities, allowing you to shape your career based on your strengths and aspirations. Your work will directly influence our product, protect our customers, and help define the future of trust in digital commerce.
What you'll be doing:
- Invent, design, implement, and refine our system’s decisioning logic in production.
- Conduct in-depth research into complex fraud patterns and emerging threats.
- Leverage extensive datasets to derive actionable insights and enhance decisioning accuracy.
- Develop and automate analytical processes to improve efficiency and scale our capabilities.
- Collaborate with Data Science, Engineering, and other cross-functional teams to drive platform improvements.
What you'll need:
- A psychometric score above 700 (or equivalent, e.g. GMAT).
- Strong analytical and logical reasoning skills with a proven ability to dissect complex problems.
- Aptitude for understanding systemic behaviors and adversarial tactics.
- Proactive, results-oriented, and capable of independent work within a collaborative team environment.
- Technically-capable - Python/SQL/R experience is an advantage (not a hard requirement), candidate must be comfortable with learning new technological tools.
Bonus points for:
- SQL/Python experience.
- Risk/intelligence experience.
- Experience in Data analysis .
- Familiarity with machine learning concepts.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.The Forter Decision Engine finds patterns across more than one billion identities in our dataset.
We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024)
- Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
- Forbes Cloud 100 (2021, 2022, 2023 and 2024)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstromv can block fraud, drive revenue and improve customer experience.At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms.
So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.#LI-Onsite
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