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Senior Manager, Technology Program Management - G&A

IroncladSan Francisco, California, United StatesOnsite

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. 
Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture.  We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND.

For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

About the Role:


We are seeking an experienced Business Technology Partner G&A Leader to join our Business Technology team, focused on developing and executing our stakeholders strategy. This role will serve as the bridge between business needs and technical implementation, with a particular focus in G&A functions: People, IT, Finance, Legal.

Key Responsibilities:


  • Own and evolve Ironclad's end-to-end technology roadmap across the G&A journey
  • Define a scalable technology strategy that supports core workflows and platform extensibility
  • Write clear, actionable, and technically-sound process and product requirements that balance user needs with architectural best practices
  • Partner closely with engineering leads and architects to scope, design, and deliver robust and secure technology solutions
  • Prioritize a wide range of stakeholder needs using strategic thinking, data insights, and a strong product sense
  • Deeply understand systems pain points, and workflows across IT, HR, Legal, Finance, Procurement, and up/downstream business workflows
  • Lead discovery and research with users, architects, and implementation partners
  • Be the subject matter expert and thought leader on systems integrations both internally and externally
  • Collaborate with third-party partners in ERP, HCM to ensure compatibility and explore extensibility into adjacent tooling
  • Partner cross-functionally with G&A, Technology, and design to deliver impactful and measurable outcomes
  • Monitor success metrics, customer adoption, and performance of integrations; iterate based on feedback and usage data

Qualifications:


  • 8+ years of G&A product ownership experience in B2B SaaS with a strong focus on enterprise integrations and APIs
  • Deep technical understanding of system architectures, data models, authentication protocols (e.g., OAuth2, SAML), and integration patterns (e.g., webhooks, ETL, middleware)
  • Proven ability to partner effectively with business stakeholders and engineering to drive technical design conversations and trade-offs
  • Excellence in writing clear product requirements and translating complex systems into intuitive user experiences
  • Strong strategic thinking and prioritization skills—balancing short-term needs with long-term platform evolution
  • Demonstrated product sense, judgment, and ability to identify high-leverage problems and opportunities
  • Experience thriving in fast-paced, ambiguous environments with cross-functional collaboration and a customer-first mindset
  • Hands-on experience working with enterprise platforms such as Bamboo, Lattice, Workday, Netsuite, Okta, Snowflake, Coupa, and SlackBenefits:

  • Health, dental, and vision insurance
  • 401k
  • Wellness reimbursement
  • Take what you need vacation policy
  • Generous parental leave for both primary and secondary caregivers

Base Salary Range: $135,000 - $165,000


The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Compensation Range: $125K - $150K

Life at Ironclad

Contracts are business decisions trapped in administrative tasks. Ironclad is software that does all the administrative work better left for a robot, freeing legal teams to do more substantive work and drive business strategy. By automating contracting processes and extracting intelligence from contracts, Ironclad lets legal teams focus on legal work, rather than paperwork. Legal teams at companies like Gusto, HotelTonight, GoFundMe, Glassdoor, Procore use Ironclad to get their contracts done more efficiently and accurately, and to maintain a single source of truth regarding their contents. Headquartered in San Francisco, Ironclad is backed by Accel, Greylock, SV Angel, Formation 8, and was incubated in Y Combinator. For more information, visit https://www.ironcladapp.com.
Thrive Here & What We Value1. Collaborative Environment2. Positive, Inclusive Culture3. Backed by Leading Investors (Accel, Y Combinator, Sequoia, BOND)4. Recognized for Innovation and Work Culture (Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, Gartner's Magic Quadrant)5. Fortune Great Place to Work (four consecutive years)6. Leader in the Forrester Wave for Contract Lifecycle Management7. Ironclad platform for contract lifecycle management
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