Why Us:
- Number 1: We're the undisputed champions of residential swimming pool construction in the USA.
- We're not just building and renovating pools; we're building careers.
- We have a passion for pools and our customers and creating an environment for our customers that memories will be made in!
As the Renovations Field Technician you will be responsible for managing the quality of each pool renovation project as well as addressing service and maintenance concerns related to the renovation, including minor repairs, chemical balancing, and repair of pool equipment and accessories. To be successful in this role you must be knowledgeable in all phases of the pool renovations operation of all equipment and systems.
Essential Duties
- Oversees all phases of the installation process, taking digital photos throughout, and responsible for ensuring completion of all required inspections.
- Diagnose, repair, and replace swimming pool equipment.
- Perform advanced chemical balancing and water testing.
- Perform weekly maintenance on customer pools including water testing and minor repairs.
- Meets regularly with the Construction Manager and General Manager to review the progress of each assigned project and to discuss and resolve outstanding problems or issues, as needed.
- Assists the Renovations Specialist on pre-site evaluations to ensure that any site concerns are addressed prior to obtaining a signed construction agreement.
- Ensures compliance with the use of all safety-related equipment on the jobsite as required by the A&S Safety Program.
- Ensures the payment schedule is maintained and all payments are received for each assigned project. When construction crews are unable to do so, PM’s may be scheduled to pick up customer payments before proceeding to the next phase.
- Responsible for evaluating the performance of in-house crews and subcontractors for each phase. Takes immediate corrective action when workmanship is found to be sub-standard. If an individual or crew fails to respond and correct the problem, the RPM is to report the event to the GM or CM for further action.
- Lead the charge for customer satisfaction. Always strives for 5’s - 100% Customer Service Satisfaction (CSS).
- Responsible for handling, transporting and delivering pool chemicals to customers including but not limited Chlorine, algaecides, pH balancers, muriatic acid. Responsible for adding chemicals to customers pools per manufacturer’s directions.
- Accomplishes unforeseen tasks that may surface during a pool renovation.
- Other projects and duties as required/assigned.
- Follows Anthony & Sylvan Pool’s policies and procedures.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma/GED or equivalent preferred.
- One to three years technical experience in a service industry required.
- One to three years of general pool and pool equipment background experience required.
- Water chemistry experience
- NESP CMS & CMT preferred.
- Valid driver’s license required.
- Mechanical aptitude & problem solving.
- Excellent organization skills, quick learner, result oriented, attention to detail, interpersonal and communication skills required. Team player with customer focus and self-motivated.
- Must be willing to travel.
Anthony & Sylvan Pools provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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