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Jr Collections Analyst

ClaraOnsite

Ready to accelerate your career?


Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region.

We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.

What our Collection Analyst will be responsible for, here in Clara:


  • Manage the early collection campaign through our official channels (mainly whatsapp and phone)
  • Carry out internal collection processes using collection platforms.
  • Perform quality audits on the external collection agency located in Barueri (once a week or once each 15 days).
  • Develop recovery strategies for specific delinquency ranges in collaboration with the collection agency and Clara.
  • Respond to internal tickets related to the department.
  • Manage and monitor platforms used for payment tracking and control.
  • Act as a direct communication channel between internal departments and customer service.

You're what we're looking for if you have experience with:


  • Early collection and dealing with multi-channel tools (mainly whatsapp and phone).
  • Management of clients in arrears portfolio.
  • Management of databases for payment control.
  • Data analysis tools such as excel and sql.

You'll get some important extra points if you have:


  • High qualities in database organization.
  • Knowledge in database engines
  • Critical Thinking.
  • Strong ownership and teamwork spirit.
  • Strong organizational skills.

Why Join Clara?


  • Competitive salary + stock options (ESOP) from Day 1
  • Fully flexible work model (hybrid – São Paulo)
  • Benefits tailored to your lifestyle and priorities
  • Multicultural environment with daily exposure to English and Spanish
  • Learning budget and internal development tracks
  • High-ownership culture: we move fast, learn fast, and raise the bar together
  • Collaborative, inclusive, and ambition-driven team

Why join Clara


At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.

Who we are


  • We’re the leading B2B fintech for spend management in Latin America.
  • Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
  • Passionate about making Latin America more prosperous and competitive.
  • Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
  • Product-led, high-talent-density culture — designed for builders who raise the bar.
  • Proud of our open, inclusive, and values-driven environment.

What we believe in


  • #Clarity. We say things clearly, directly, and proactively.
  • #Simplicity. We reduce noise to focus on what really matters.
  • #Ownership. We take responsibility and never wait to be told.
  • #Pride. We build products and experiences we’re proud of.
  • #Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
  • #Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer


  • Competitive salary and stock options (ESOP) from day one
  • Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
  • Annual learning budget and internal accelerated development paths
  • High-ownership environment: we move fast, learn fast, and raise the bar — together
  • Smart, ambitious teammates — low ego, high impact
  • Flexible vacation and hybrid work model focused on results

If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.

Life at Clara

Tarjetas empresariales y gestión de gastos moderna. Hecho con amor para las empresas de gran potencial y crecimiento.
Thrive Here & What We Value1. Clarity - Open and direct communication2. Simplicity - Pare things down to the essential3. Ownership - We're all owners and act like it4. Pride - Make quality products we're proud of5. Always Be Changing (ABC) - Continuous self-improvement6. Inclusivity - Every voice counts; value each other for our shared mission and contributions7. Shaping business finances in Latin America8. Competitive salary & robust stock ownership plan9. 100% flexible work model10. Opportunities for growth in a fast-paced environment11. A chance to shape B2B payments in Latin America and increase the region's economic competitiveness (merged with point 7)
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