About Quint
Quint is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), USGA (usgaexperiences.com), MotoGP™ (motogppremier.com), and many more.
The Role As a Content Writer, your contribution to the organization will be to craft captivating yet easy-to-navigate post-purchase communications for various events and partnerships. You will collaborate with the Guest Communications Team and other departments to ensure communications are accurate, timely, and adhere to all brand and company standards. Your role will be on a team focused on: Guest Communications Core Responsibilities
- Write engaging guest-facing content based on operational plans for various platforms, including guest information pages, outgoing emails, etc.
- Research information relating to the events and staying up-to-date on terminology and happenings
- Craft complex plans and language into content that is easily understood
- Ensure all-around consistency (format, tone, partnership regulations) and adhere to standard operating procedures
- Submit work to the editor for input and approval, and revise content as outlined by the editor
- Manage and complete work on time for multiple content writing projects
- Provide weekly status reports for all projects to your immediate manager
- Engage in creative problem-solving and identify guests’ needs, and collaborate with the Content Team
- Other duties and assignments allocated as business dictates
Work Experience, Education, and Skills
- 2+ years of professional writing experience, primarily with digital platforms
- Bachelor’s degree in English, Communications, Education, or equivalent business experience
- Preferred experience related to hospitality and/or event management industry
- Excellent grammar, writing, and interpersonal communication skills
- Ability to work on multiple projects with different objectives simultaneously
- Self-starter with superlative follow-through ability
- Strong attention to detail; willing to adhere to process, procedures, and guidelines.
- Experience working in a fast-paced, deadline-heavy environment
- Proficiency with computers, especially writing programs such as Microsoft Word, Excel, Outlook, and PowerPoint
