About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves.
Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.Join us in unlocking global potential, one human and agent team at a time.
Job Summary:
We are looking for a detail-oriented and motivated Cash Collector to join our finance team. The successful candidate will assist in the collection of outstanding receivables, ensure timely payments, and support internal coordination across departments. This role is ideal for someone with strong communication skills and an interest in finance and credit control.
Key Responsibilities:
- Monitor customer accounts to identify overdue balances and ensure timely collection of payments.
- Contact clients via email, phone, or other communication channels to follow up on outstanding invoices.
- Maintain accurate and up-to-date records of customer interactions and payment activities.
- Collaborate internally with Sales, Customer Success Management (CSM), and Legal teams to resolve disputes, clarify contract terms, and ensure smooth communication with clients.
- Assist in developing and implementing new collection processes and support continuous improvements in workflows.
- Participate in the preparation of aging reports, collection summaries, and audit documentation.
- Escalate problematic accounts following internal procedures and support resolution efforts.
Requirements:
- Degree or diploma in Finance, Accounting, Business Administration, or currently pursuing studies in a related field.
- Excellent communication skills and professional written tone.
- Strong attention to detail, organizational skills, and a proactive mindset.
- Basic understanding of accounting or credit control principles.
- Proficiency in Microsoft Excel; knowledge of Netsuite is a plus.
- Ability to work collaboratively with multiple internal departments.
- Fluency in English is required; Russian is preferred but not mandatory.
Why joining Smartcat might be your best move so far
- Fully remote teamWe are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
- Innovating a $100 Billion industrySmartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
- High impact role enabling innovation and inclusion in organizationsYou will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
- Join the rocketship to scale-up 10x and beyond togetherWe are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
- Smartcat Culture: Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
