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International Payroll Specialist

Five9Porto, PortugalHybrid

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. To complement our rapid growth, we are actively looking for a International Payroll Specialist to join our world class Finance and Accounting organization.  In this challenging role, you will be responsible for managing day to day and strategic payroll activities for Europe and Latin America (with specific focus and expertise on UK, Germany, Portugal, Spain, Colombia payrolls and other countries based on growth of the company) working with in-country payroll providers via the international payroll provider, Papaya Global.  You will generate monthly/quarterly/yearly reports, in addition to other miscellaneous reports pertaining to stock, payroll, and benefits.

This is a key position which reports to the Senior Global Payroll Manager.

Key Responsibilities:


  • Maintain payroll information by collecting, calculating and entering data
  • Own the end-to-end preparation and processing of all international payrolls including monthly, quarterly and annual compliance per the country specific requirements.
  • Train and assist as and when needed with US and Canada payroll processing and compliance
  • Maintain payroll metrics
  • Prepare reports by compiling summaries of earnings, taxes, deductions, and taxable or non-taxable wages
  • Respond to in-country tax authorities as needed
  • Generate and balance payroll journal entries and load to GL
  • Maintain employee PTO reporting system internationally for salary employees, reconcile and include such data in each payroll
  • Maintain compliance with all federal, state and local payroll tax laws
  • Maintain compliance with accounting policies, procedures and SOX controls for payroll
  • Respond to employee inquiries and requests regarding payroll matters
  • Other accounting/finance responsibilities as needed

Key Requirements:


  • Expertise in UK, Germany and Portugal payroll, related taxes and compliance
  • Experience with processing all types of stock transactions, and an understanding of the tax implications of each type (i.e. NQSO, ISO, RSU, ESPP)
  • Associate or Bachelor’s Degree in Accounting, Finance or related field preferred; certified payroll designation a plus
  • 3+ years’ payroll administration experience in a public company is preferred but not mandatory
  • Deep understanding of country specific payroll and related tax laws, regulations, and statutes
  • Strong knowledge of internal controls, SOX documentation and control testing experience a plus
  • Intermediate Microsoft Office skills required in Excel, Word and Outlook
  • Strong organizational and time management skills
  • Ability to work independently in a fast-paced dynamic environment
  • Excellent organization skills; ability to handle multiple priorities within deadlines
  • Excellent verbal & written communication and listening skills
  • Exceptional attention to detail

Benefits:


  • Five9 Shares
  • Bonus Scheme
  • 10% Flex Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance 
  • 25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Life at Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
Thrive Here & What We Value1. Teamfirst culture2. Inclusive environment3. Empowering employees' authenticity4. Celebrating diversity5. Living values daily for team-first culture, innovation, growth, and enjoyment6. Embracing diverse backgrounds, perspectives, skills7. Providing benefits (Five9 SharesBonus Scheme, 10% Flexi Benefit, Meal Allowance, Medical Insurance, Life Insurance, Annual Leave + Public Holidays)8. Celebrating diversity and fostering an inclusive environment9. Embracing change and accepting new responsibilities10. Active commitment to diversity, equity, and inclusion
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