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Director of Sales

SmartcatBoston, Massachussets, United States | Massachusetts, United States | PortugalRemote, Onsite

About Smartcat


Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves.

Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with 130% year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.Join us in unlocking global potential, one human and agent team at a time.

WHY YOU SHOULD JOIN OUR TEAM


Smartcat is in the midst of an exciting growth phase, as our ACV and ARR continue to climb. This is an amazing opportunity for a Director of Sales to help take the performance of the team to the next level. You will have the opportunity to lead a global team, and be at the forefront of helping organizations become more efficient with the use of Agentic AI.

MISSION


In this role you will be responsible for leading a team of Account Executives. This is a team of individuals who are both hunters and farmers, who are responsible for building relationships and driving revenue. Your mission will be to upskill and develop the Account Executives to take their performance to new heights, by achieving and exceeding team ARR goals. Through an AI-first and data-driven approach, the Director of Sales will unlock the team’s potential, helping Smartcat to continue our exceptional growth.

OUTCOMES


  • Leads the team to consistently meet or exceed quarterly ARR targets 
  • Consistently meet or exceed monthly KPI’s: pipeline generation, sales cycle time and progression towards team’s quota attainment
  • Proactively forecasts and analyzes sales metrics and pipeline data to identify and remove potential roadblocks
  • Coaches and develops a team of Account Executives to unlock their highest potential 

HOW YOU’LL RAMP


By Day 30:


  • Gain deep knowledge of Smartcat’s product and begin to form key relationships with partners from the Go-to-Market Team. 
  • Learn current sales processes, ICP’s, and existing metrics 
  • Evaluate team’s performance and individual metrics of each Account Executive

By Day 60:


  • Analyze data from the sales funnel to identify areas of strength and opportunity.
  • Begin to develop a strategy to improve the team including areas such as key metrics, targets, and process optimization initiatives.
  • Start training and coaching initiatives focused on helping reps speed up cycle times, objection handling and deal acceleration.

By Day 90:


  • Track and report on improvements 
  • Establish ongoing cadence for regular forecast reviews, standups and performance coaching

  • Optimize processes and scale what works 

WHAT YOU’VE ACCOMPLISHED:


  • Proven, long term, success leading a Sales team within a high-growth SaaS or AI environment
  • Background in leading sales executives who do both the hunting and farming
  • Experience creating or reinventing the sales playbook to achieve greater outcomes
  • Strong expertise using AI to improve team productivity and performance 
  • Strong experience recruiting, retaining and developing a high powered, global sales team 
  • Ability and eagerness to quickly learn new products
  • Skilled in holding teams accountable to achieve their quarterly quota 
  • You have a data driven approach in identifying and overcoming challenges within the sales funnel; deeply familiar with the MEDDPIC framework
  • Ability to thrive in a fast-paced, high growth environment 
  • Comfortable working with remote teams across time zones
  • Openness to feedback  and alternative opinions and ideas

Why joining Smartcat might be your best move so far


  • Fully remote teamWe are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
  • Innovating a $100 Billion industrySmartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizationsYou will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
  • Join the rocketship to scale-up 10x and beyond togetherWe are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. 
  • Smartcat Culture: Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.


Life at Smartcat

Smartcat is a translation Ecosystem in the cloud, combining the following into one cohesively working solution: - Easy to use and powerful collaborative CAT platform with unlimited number of users, - Full stack of high-end translation automation technologies such as QA tools, terminology management, translation management capabilities and MT engines from leading providers, - The marketplace with direct access to more than 160,000 suppliers, freelancers and LSPs, from all over the world. Allows to search through, filter, hire and manage suppliers on the platform and equipped with advanced communication and collaboration tools, - Powerful API enabling easy and seamless connectivity with any 3rd party's tools and services. Allows to integrate SC with any vendor or develop one's own tools and integrate them with the SC Ecosystem, managing everything through the API.
Thrive Here & What We Value* Global team of 200+ people across 30 countries* Commitment to diversity, inclusion, no discrimination or harassment* AI-powered SaaS platform in $50B language translation industry* High impact role for innovation and inclusion* Strong product-market fit with high growth rate (150% YoY)* Fully remote team, fun and collaborative atmosphere
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