Overview
It’s an exciting time to work at Tricon - come discover why we’ve been certified as a Great Place to Work®! Our business has been built on a foundation of perseverance, teamwork, and some of the industry’s top talent. Tricon’s company philosophy is rooted in a culture of independence and accountability, and we’re looking for innovative employees that are ready to help us grow in fast-paced, dynamic markets.About UsTricon is an industry leader in the global commodity trade and distribution market.
In our 28+ years in business, we have grown to become one of the largest privately held companies in Houston, TX, and recognized as the world’s 3rd largest chemical distributor by ICIS. Our diverse team of more than 750 employees across 25+ offices worldwide add value to our customers and partners by providing logistic, risk management, financing, and market intelligence services. We strive to enhance international commerce through the physical movement and marketing of industrial petrochemicals, polymers, fuels, and raw materials.
By providing our suppliers and customers with streamlined services, they are able to focus on their core business.The Credit department is looking to add a full-time Collections Analyst, who will report to the Global Credit Manager.Responsibilities
- Proactively review assigned aging receivables with the goal of decreasing past due accounts and reducing Days Sales Outstanding (DSO).
- Aid in the resolution of customer disputes.
- Execute collection strategies across different regions and companies, including contacting customers and making outbound collection calls in a professional manner while maintaining and improving customer relations.
- Resolve client-billing problems and rescues accounts receivable delinquency, applying professional customer service skills in a timely manner.
- Communicate and liaise across multiple departments to resolve collection queries, including operations, commercial, treasury, and accounting.
- Recommend accounts for insurance claims.
- Collect customer payments in accordance with payment due dates.
- Provide monthly and quarterly overdue and bad debt reports to management and external parties.
- Maintain up to date information regarding the status of past due accounts in the internal collections database.
- Identify issues attributing to account delinquency and discuss those issues with management.
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
Experience & Qualifications
- Minimum of 3 years' experience in corporate collections, including interaction with a large customer base.
- Hold an associate or bachelor’s degree (or equivalent) in business or a related field.
- Bilingual – English
- Have strong communication, problem solving, and analytical skills.
- Be knowledgeable in processing credit notes and cash on account.
- Excellent time management skills - effectively allocating time, prioritizing tasks, and meeting deadlines.
- Possess an understanding of accounting principles pertaining to accounts receivables.
- Understand foreign exchange.
- Work independently and adapt to a fast-changing environment.
- Be proficient in Microsoft Office (Excel, Word) and knowledge of FIS GETPAID and Oracle JDE II is a plus.
- Have high attention to detail with an eye for accuracy.
- Be creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
- Experience in a commodity trading environment is preferred.
Tricon is an equal opportunity employer. #LI-RS1
