WHAT YOU’LL DO
We are seeking a strategic and people-focused Director, Account Management to lead a team of Account Managers responsible for client relationship development, campaign execution, retention, and growth. This is a hands-on leadership role where you will manage a small, high-performing team while also directly engaging with key clients to drive success.
THE DAY-TO-DAY
- Mentor and manage a team of Account Managers, fostering a high-performance and growth-oriented environment.
- Lead in-person trainings and department updates to support team education and collaboration.
- Provide an aggregated view of team performance, including culture, career pathing, process efficiency, and training needs.
- Guide the team in building strong, consultative client partnerships to exceed expectations and drive satisfaction.
- Support strategic planning, campaign recommendations, and upsell opportunities across managed accounts.
- Serve as a point of escalation for complex client situations or high-value opportunities.
- Oversee execution quality, ensuring campaigns are launched and optimized effectively.
- Monitor and report on account health and performance, identifying risks and opportunities proactively.
- Ensure Salesforce and related systems reflect accurate and up-to-date campaign information.
- Collaborate with regional leadership and internal stakeholders to enhance team performance and customer retention.
- Drive participation in national account management discussions, trainings, and cross-department initiatives.
- Identify and implement new processes and collaboration strategies to streamline operations and elevate outcomes.
GREAT TO HAVE
- 7+ years of experience in digital media, with a strong foundation in programmatic advertising and client services
- 3+ years of people management experience with a proven ability to develop and inspire teams
- Strong relationship management skills with a consultative, solution-oriented approach
- Proven track record of exceeding client expectations and driving account growth
- Comfortable working in a fast-paced, high-growth environment with a passion for innovation and continuous improvement
- Experience working cross-functionally across departments such as sales, product, operations, and analytics
- Strong presentation, communication, and analytical skills
- Experience with Salesforce or similar CRM platforms strongly preferred
- Bachelor's degree required
WHO WE ARE
- Viant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Adelphic®, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.
LIFE AT VIANT
- Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
$115,000 - $125,000 a yearIn accordance with California State law, the range provided is Viant’s reasonable estimate of the base compensation for this role. Actual pay will be based on several factors including work experience and education.Not the right position for you? Check out our other opportunities! Viant Careers#LI-AC1 #LI-Hybrid
About Viant
Viant Technology Inc. (NASDAQ: DSP) is a leader in AI-powered programmatic advertising, dedicated to driving innovation in digital marketing. Viant’s omnichannel platform built for CTV allows marketers to plan, execute and measure their campaigns with unmatched precision and efficiency. With the launch of ViantAI, Viant is building the future of fully autonomous advertising solutions, empowering advertisers to achieve their boldest goals. Viant was recently awarded Best Demand-Side Platform by MarTech Breakthrough, Great Place to Work® certification and received the Business Intelligence Group’s AI Excellence Award.
Learn more at viantinc.com.Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.
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Life at VIANT
Viant provides healthcare payment solutions through primary and supplemental networks, integrated network and contract management, specialized cost containment strategies and post payment recovery services focusing on timely, accurate and equitable payment for providers, payers and patients.
Thrive Here & What We Value1. Competitive Salary and Bonuses | 2. Paid Benefits for Employees: Medical, Dental, Vision, LTD, Life insurance/AD&D | 3. Paid Parental Leave | 4. 401k | 5. Health and Wellness Programs | 6. Employee Discounts – e.g. gym memberships, wireless plans, entertainment tickets | 7. Hybrid Work Schedule | 8. Casual Office Atmosphere | 9. Commuter Benefits Program | 10. Ongoing Education & Training | 11. Company Sponsored Events & Team Building Experiences</s> | Investing in employee's professional growth is important to us | Voted one of the best places to work | Fully paid health insurance, paid parental leave, unlimited PTO, and more</s> | Fully paid health insurance, paid parental leave, unlimited PTO, and more.</s> | 1. Viant is an equal opportunity employer and makes employment decisions on the basis of merit. | 2. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. | 3. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | Investing in employee’s professional growth is important to us, but so is investing in their well-being. | Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | 1. Investing in Employee Professional Growth | 2. Investing in Employee WellBeing | 3. Equal Opportunity Employer | 4. Prohibits Unlawful Discrimination Based on Protected Characteristics</s> | Viant was voted one of the BEST PLACES TO WORK! Some our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | 1. Viant is committed to investing in employee professional growth. | 2. Viant was voted one of the BEST PLACES TO WORK! | 3. Some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. | 4. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. | 5. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | 1. Emphasis on Professional Growth and WellBeing | 2. Equal Opportunity Employer | 3. Prohibits Unlawful Discrimination Based on Protected Characteristics | 4. Recognized as a Leader in the DSP Category | 5. Great Place to Work® Certified</s> | 1. Investing in employee growth and wellbeing | 2. Voted one of the BEST PLACES TO WORK | 3. Fully paid health insurance, paid parental leave, and unlimited PTO</s> | Strong leadership | Ambition | Collaboration | Fun | Fully stocked kitchen | Investing in employee professional growth and well-being</s> | 11. Investing in employee’s professional growth is important to us, but so is investing in their wellbeing. That’s why Viant was voted one of the BEST PLACES TO WORK! Some our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. View a list of our benefits here.</s> | Investing in employee's professional growth and well-being | 2. Voted one of the BEST PLACES TO WORK! | 3. Fully paid health insurance, paid parental leave and unlimited PTO and more.</s> | Investing in employee's professional growth is important to Viant | Viant was voted one of the best places to work and offers fully paid health insurance, paid parental leave, and unlimited PTO among other benefits.</s> | Fully paid health insurance, paid parental leave, unlimited PTO, and more are some of their favorite employee benefits.</s> | 1. Live, Lead, Create, Figure it Out Viant's key company values | 2. Inclusive and collaborative environment | 3. Personalized experience for interns | 4. Hybrid work environment | 5. Fully stocked kitchen | 6. Casual office atmosphere | 7. Networking sessions | 8. Companysponsored events & team building experiences | 9. $25$25 an hour</s> | 1. Innovative Machine Learning Solutions | 2. Autonomous Systems | 3. HighPerformance Engineering Culture | 4. Collaboration Across Technical and Business Teams | 5. AIPowered Programmatic Advertising</s> | 1. Hands on experience with our engineering team | 2. Exposure to an agile work environment with ability to participate in team meetings and daily standups. | 3. Networking events | 4. Fully stocked kitchen | 5. Casual Office Atmosphere</s> | 1. Live, Lead, Create and Figure it Out | 2. Invest in Employees | 3. Inclusive and Collaborative Environment | 4. Exciting Time in Company’s History | 5. Growing Fast on the Heels of Recent IPO</s> | 1. Dynamic Environment | 2. Proprietary and Confidential Information | 3. AdHoc Projects | 4. Omnichannel Platform | 5. CTV</s> | Viant Technology is a publicly traded people-based advertising software company that enables ad buyers to plan, create, execute, and measure their omnichannel digital advertising investments. | Viant’s programmatic software is uniquely built on people-based data combining more than 70 people-based data partners to enable scaled and accurate audience targeting and advanced measurement. | Viant customers range across most verticals including automotive, entertainment, business to business, retail, consumer packaged goods, travel and healthcare. | Viant was recently recognized by Advertising Age as a Best Place to Work, and Adelphic is featured on AdExchanger’s Programmatic Power Players list.</s> | 1. Dynamic environment where insights make an immediate impact | 2. Investing in employee’s professional growth and wellbeing | 3. Voted one of the best places to work | 4. Fully paid health insurance, paid parental leave, unlimited PTO, and more as some of their favorite employee benefits.</s> | Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.</s> | Fast-paced work environment with a strong focus on employee engagement, recognition, and development | Commitment to innovation from the top down | Great place to work with incredible growth opportunities for employees</s> | Investing in employee’s professional growth and well-being is important to Viant, with benefits including fully paid health insurance, paid parental leave, and unlimited PTO.</s> | 2. Recognition as a Leader in the DSP Category | 3. Great Place to Work® Certification | 4. Business Intelligence Group’s AI Excellence Award | 5. Voted one of the best places to work</s> | Voted one of the best places to work with benefits such as fully paid health insurance, paid parental leave and unlimited PTO</s> | Summer “Work from Anywhere” Fridays | $170,000 - $190,000 a year</s> | Fully paid health insurance, paid parental leave and unlimited PTO and more are some of the favorite employee benefits</s> | 1. Investing in employee’s professional growth is important to us. | 2. Viant was voted one of the best places to work. | 3. Some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.</s>
