Director, Development Operations

Team Rubicon (TR) is seeking a Director, Development Operations to join TR's

Development x Development Operations team! The Director, Development Operations will lead a team responsible for optimizing fundraising infrastructure, data integrity, compliance, and reporting. This role will oversee database management, gift processing, donor analytics, financial reconciliation, and operational efficiency, ensuring seamless coordination across Development, Finance, and Technology teams. The Director, Development Operations will also ensure adherence to fundraising compliance regulations, donor privacy laws, and financial reporting standards while supporting strategic planning and revenue forecasting.

The Director will manage fundraising operations, data management, and financial reporting, providing strategic oversight to improve processes and enhance fundraising effectiveness. This individual must be a systems-thinker and problem-solver with deep expertise in CRM management, fundraising analytics, and compliance.Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Vice President, Development and is based remote anywhere within the United States.

Duties:

Lead and manage a team responsible for fundraising operations, data management, and financial reporting.
Serve as the primary liaison between Development, Finance, and Technology teams to ensure smooth fundraising operations and financial reconciliation.
Oversee database management, gift entry/processing, and stewardship systems to support fundraising goals.
Ensure compliance with all legal, regulatory, and ethical standards related to fundraising, including IRS regulations, donor privacy, and financial reporting.
Develop fundraising analytics and reporting tools, providing real-time insights into revenue forecasting, donor retention, and campaign performance.
Partner with Finance and Technology teams to design, test, and improve data management systems, fundraising performance dashboards, and reconciliation processes.
Oversee financial reporting, ensuring alignment between revenue projections and fundraising activities.
Develop and refine policies, procedures, and systems to enhance fundraising efficiency and ensure data integrity.
Oversee CRM strategy and data management, ensuring accurate and timely gift processing, acknowledgments, and reporting.
Stay current on fundraising compliance regulations and industry best practices, recommending process improvements and risk mitigation strategies as needed.
Collaborate with TR leadership and Development leadership to inform strategic planning and support transformational growth.

Education and Background:

Bachelor’s degree or equivalent experience
10+ years of experience in fundraising operations, nonprofit management, or development services
Extensive experience with CRM systems such as Mission CRM, Salesforce, or similar platforms
Strong knowledge of fundraising compliance, donor privacy laws, and financial reconciliation processes
Expertise in data analysis, reporting, and revenue forecasting
Experience managing gift processing, donor acknowledgment, and stewardship programs
High proficiency in Microsoft Office Suite, particularly Excel for data manipulation and reporting
Experience handling sensitive and confidential donor information with discretion
Strong problem-solving, project management, and leadership skills

Special Requirements:

This is a full-time; REMOTE position based anywhere within the United States and provides a flexible & non-traditional work schedule (relocation expenses not provided)
Travel: At least 20% travel for site visits and departmental meetings

Job Type:

Full-time; salary, exempt

Job Tier: 

Director

Pay Range:

$101,164.38 - $172,439.28 per year

Cultural Values:

Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first
Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great 
Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity 
GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation 
Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need 
Adults Only: Every team member is an adult until proven otherwise 
Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship

Perks of the Team:

Flexible Unlimited Paid Time Off
Generous holiday schedule (including a paid week off between winter holidays)
Matching 401k contributions up to 4% with no vesting requirement
100% company-paid health benefits for employees and their dependents
Professional development, leadership development and events/conferences
Paid time off to volunteer with the non-profit of your choice
One-week all-inclusive onboarding experience

Learn more about Team Rubicon:

Website: Team Rubicon USA
LinkedIn: Team Rubicon
Facebook: Team Rubicon
X: @TeamRubicon
YouTube: Team Rubicon
Instagram: @teamrubicon
Threads: @teamrubicon
TikTok: @teamrubicon

Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Life at Team Rubicon

Team Rubicon unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams.

Thrive Here & What We ValueMission First, Greyshirts Always: understanding that the mission to provide disaster response comes first | Step Into The Arena: leaders who aren't afraid to dare to be great | GSD: entrepreneurial, resourceful, and determined no matter how chaotic the situation | Change Your Socks: taking care of ourselves and each other so we are best equipped to serve those in greatest need | Adults Only: every team member is an adult until proven otherwise | Your Mother's A Donor: committed to fiduciary responsibility, transparency, and financial stewardship | Flexible Unlimited Paid Time Off | Generous holiday schedule (including a paid week off between winter holidays) | Matching 401k contributions up to 4% with no vesting requirement | 100% company-paid health benefits for employees and their dependents | Professional development, leadership development and events/conferences | Paid time off to volunteer with the non-profit of your choice | One-week all-inclusive onboarding experience</s> | Mission First, Greyshirts Always: Our mission to provide disaster response comes first | Step Into The Arena: TR needs leaders who aren't afraid to dare to be great | Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity | GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation | Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need | Your Mother's A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship | Perks of the Team: Flexible Unlimited Paid Time Off, Generous holiday schedule (including a paid week off between winter holidays), Matching 401k contributions up to 4% with no vesting requirement, 100% company-paid health benefits for employees and their dependents, Professional development, leadership development and events/conferences, Paid time off to volunteer with the non-profit of your choice | Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation.</s> | Mission First, Greyshirts Always: The mission to provide disaster response comes first. | Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great. | Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity. | GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation. | Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need. | Adults Only: Every team member is an adult until proven otherwise. | Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship. | Learn more about Team Rubicon: Website, LinkedIn, Facebook, X, YouTube, Instagram, Threads, TikTok.</s> | Mission First, Greyshirts Always: prioritizing disaster response over all else | Step Into The Arena: embracing challenges and taking risks to achieve greatness | GSD: resourceful and determined in the face of chaos | Change Your Socks: taking care of oneself and others for better service delivery | Adults Only: treating team members as adults until proven otherwise | Your Mother's A Donor: committed to financial responsibility, transparency, and stewardship</s> | Mission First, Greyshirts Always: Our mission to provide disaster response comes first. | Step Into The Arena: We need leaders who aren’t afraid to dare to be great. | Mission First, Greyshirts Always: disaster response comes first in TR's mission | Everyone Has A Role Know It: successfully navigating a fast-paced, high-growth environment and solving problems in the face of ambiguity | GSD: being entrepreneurial, resourceful, and determined no matter how chaotic the situation | Change Your Socks: taking care of oneself and others for best serving those in greatest need | Your Mother's A Donor: commitment to fiduciary responsibility, transparency, and financial stewardship | Flexible & non-traditional work schedule (relocation expenses not provided) | Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first | Cultural Values: Mission First, Greyshirts Always, Step Into The Arena, Everyone Has A Role Know It, GSD, Change Your Socks, Adults Only, Your Mother’s A Donor</s> | Perks of the Team: Flexible Unlimited Paid Time Off, Generous holiday schedule (including a paid week off between winter holidays), Matching 401k contributions up to 4% with no vesting requirement, 100% company-paid health benefits for employees and their dependents, Professional development, leadership development and events/conferences, Paid time off to volunteer with the non-profit of your choice. | Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</s> | Mission First, Greyshirts Always: understanding that disaster response comes first | Step Into The Arena: being a leader who isn't afraid to dare to be great | Your Mother's A Donor: commitment to fiduciary responsibility, transparency, and financial stewardship</s> | Change Your Socks: take care of ourselves and each other so we are best equipped to serve those in greatest need | Your Mother’s A Donor: commitment to fiduciary responsibility, transparency, and financial stewardship | Perks of the Team: Flexible Paid Time Off, Generous holiday schedule (including a week off between winter holidays), Matching 401k contributions up to 4% with no vesting requirement, 100% company-paid health benefits for employees and their dependents, Professional development, leadership development and events/conferences | Team Rubicon values inclusion, growth, and innovation by actively seeking out diverse lifestyles, experiences, perspectives, and voices. | Team Rubicon is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</s>

Director, Development Operations

Duties:

Education and Background:

Special Requirements:

Job Type:

Job Tier:

Pay Range:

Cultural Values:

Perks of the Team:

Learn more about Team Rubicon:

Life at Team Rubicon

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