What you will be doing!
As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.
Key Responsibilities:
- Maintain and sustain data, voice, and video network systems
- Troubleshoot and resolve complex network and hardware issues
- Provide Tier-2 and Tier-3 technical support for escalated network incidents
- Install, configure, and test network applications and hardware components
- Perform network configurations and implement system changes on routers, switches, firewalls, and other devices
- Prepare network diagrams and documentation to reflect current architecture and changes
- Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans
- Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements
- Mentor junior technicians and serve as a technical role model within the team
Required Skills & Qualifications:
- Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems
- Experience with Cisco, Brocade, or Juniper network devices
- Strong analytical skills for identifying and resolving network performance issues
- Ability to produce and interpret network schematics and documentation
- Effective verbal and written communication skills for collaboration and escalation
- Self-starter with the ability to prioritize and manage multiple tasks within defined timelines
Education and Experience
- Associate’s degree in engineering technology from an accredited college or university
- A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity
- Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree
Certifications:
- IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M
- Cisco Certified Network Associate (CCNA) or equivalent
Note: Both certifications are required at the time of hire.
Clearance Requirement:
- Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
