Network Engineer, Level 1 at Independent Software

What you will be doing!

As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.

Key Responsibilities:

Maintain and sustain data, voice, and video network systems
Troubleshoot and resolve complex network and hardware issues
Provide Tier-2 and Tier-3 technical support for escalated network incidents
Install, configure, and test network applications and hardware components
Perform network configurations and implement system changes on routers, switches, firewalls, and other devices
Prepare network diagrams and documentation to reflect current architecture and changes
Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans
Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements
Mentor junior technicians and serve as a technical role model within the team

Required Skills & Qualifications:

Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems
Experience with Cisco, Brocade, or Juniper network devices
Strong analytical skills for identifying and resolving network performance issues
Ability to produce and interpret network schematics and documentation
Effective verbal and written communication skills for collaboration and escalation
Self-starter with the ability to prioritize and manage multiple tasks within defined timelines

Education and Experience

Associate’s degree in engineering technology from an accredited college or university
A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity
Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree

Certifications:

IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M
Cisco Certified Network Associate (CCNA) or equivalent

Note: Both certifications are required at the time of hire.

Clearance Requirement:

Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Life at Independent Software

Entrepreneurs who are serious about giving their idea the best chance of success turn to Independent Software. Our product development and acceleration services allow startups to build a solid foundation during the early, risky phase of company formation.

Through our A100 Software Developer Apprenticeship Program, we develop emerging local talent and connect these A100 Certified Developers with growing, innovative Partner Companies building their teams.

Our A100 for Entrepreneurs program provides a revolutionary product development platform to early stage companies looking to reduce risk and maximize the return on their development budget. Venture Partner Companies accelerate their product and their team through a managed service that provides them with Apprentice teams and expert guidance on topics like Customer Development and Agile.

Collaboration is at the heart of everything we do. During the software development process, we take an idea from blank page to beta. Clients become a part of our team even as they maintain control and ownership of what we build together. Working with us is also a gateway to other resources like startup founders, supporters, mentors, investors, and talent.

Thrive Here & What We Value

Independent Software fosters a collaborative work environment where teamwork and open communication are highly valued.

The company prioritizes employee wellbeing with benefits such as health insurance, retirement plans, and paid time off.

Independent Software is an Equal Opportunity Employer (EOE), M/F/D/V.

Emphasis on teamwork and adaptability in a dynamic environment.

Focus on customer communication and relationship building.

Commitment to providing high-quality IT services to clients at all times.

Support for ongoing learning and professional development opportunities.

Independent Software values its employees, offering growth and development opportunities.

The company encourages continuous learning through training programs and mentorship.

Prioritizes worklife balance with flexible schedules and telework options when possible.

Job Functions1. Network Maintenance2. Technical Troubleshooting3. Critical Network Infrastructure Operations4. SystemLevel Issues Investigation5. Optimal Performance Across Interconnected Systems

Job Requirements1. Associate’s Degree in Engineering Technology from an Accredited College or University2. Minimum of Four (4) Years of Experience Supporting Programs of Similar Scope, Type, and Complexity3. Two (2) Additional Years of Relevant Experience May be Substituted in Lieu of the Associate’s Degree

Skills1. Proficiency in Configuring and Troubleshooting Routers, Switches, Hubs, PBX, Firewalls, and Call Management Systems2. Experience with Cisco, Brocade, or Juniper Network Devices3. Strong Analytical Skills for Identifying and Resolving Network Performance Issues4. Ability to Produce and Interpret Network Schematics and Documentation1. Effective Verbal and Written Communication Skills for Collaboration and Escalation2. SelfStarter with the Ability to Prioritize and Manage Multiple Tasks within Defined Timelines3. Mentor Junior Technicians and Serve as a Technical Role Model Within the Team

Network Engineer, Level 1