Artificial Intelligence. Actual Impact.
At Docebo, AI isn’t just a buzzword — it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people — not just in theory — you're in the right place.Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day.
We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.
About This Opportunity:
The Integration Specialist is a hybrid role within our Professional Services Team and will support the maintenance and development of Professional Services owned integrations via the Docebo Connect product and provide integration technical expertise across projects managed. The Integration Specialist will also work with internal and external stakeholders remotely to understand customer integration needs and prepare documentation or provide guidance on integration workflows involving the Docebo Platform.
An individual in this role will work closely with Support, Professional Services, and Customer Success Teams.
Primary responsibilities, including but not limited to:
- Develop and maintain a set of integrations templates for customers and Docebians to utilize for integrations needs with Docebo Connect (based on Workato technology)
- Contribute to recipe optimization efforts
- Develop custom connections to third party platforms and data transfer workflows on Docebo Connect
- Own and maintain Git code repository for the Docebo PS team
- Work with customers to identify and document integration needs
- Follow project development and manage practical activities and tasks related to the project's implementation
- Troubleshoot issues with client integrations involving Connect and automation workflows
- Develop SQL queries to be installed on customer’s platform as custom reports
- Document project activities and deliverables to ensure alignment and continuity across the Customer Success, Sales Engineering, and Professional Services departments
- Produce or improve technical documentation to ensure alignment of Docebo personnel and customers
- Prevent, identify, quantify and communicate risks internally
- Work closely with the product owners to define feature specifications, and collaboratively refine a technical solution
Requirements:
- Minimum 2 year of software development experience in a similar position
- Typically 1+ years of relevant work experience in a customer facing role in a Saas company.
- Proficiency in English language, spoken and written. Business knowledge of other languages (especially Italian, French, German and Spanish) is a plus.
- Expert knowledge of at least one IPaaS tool (Workato, Zapier, Mulesoft, etc.)
- Intermediate experience of SQL, Ruby, Object Oriented Programming, RESTful APIs, Postman (or other development tools), version control systems (preferably Git)
- Ability to write effective technical documentation
- A strong desire to become a Docebo product expert
- Strong communication and influencing skills; ability to guide technical discussions with both technical and non-technical audiences
- Ability to ask questions to deeply understand integration needs
- Strong attention to detail and strong drive for problem solving and troubleshooting
- Ability to travel as required (10% or less)
Benefits & Perks 😍-Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you-Employee Share Purchase Plan-Career progression/internal mobility opportunities-Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)-WeWork partnership and “Work from Anywhere” programHybrid Office Model 🏢We believe when people are together, they develop deeper relationships and accelerate innovation.
Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo 💙Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop.
We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market.
Apply today!Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations (at) docebo.com.
The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.Apply for this job
