Bustle Digital Group is seeking a full-time Associate Manager to join our growing Client Experience team. This position is client-facing and will be responsible for executing post-sale production for robust media & custom content campaigns for the East Coast region. This role is responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met, as well as acting as a customer advocate and liaising between teams.
Candidates must be able to work East Coast hours. The tri-state area is preferred, but this role could be remote for the right candidate.
Responsibilities
- With Account Management Team oversight, provide best-in-class client service for post-sale executions
- Work with the Account Management Team to create and maintain all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work, and additional campaign trackers)
- Work alongside the AM team and third-party vendors to design rich media ad units and assemble relevant decks, such as screenshots, when a campaign goes live
- Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution, and delivery, and ensure KPIs are achieved and optimized from a media standpoint.
- Work closely with internal BDG Studio teams to execute a variety of custom content deliverables, including custom articles, social media posts, Instagram stories, influencer activations, and photo shoots.
- Partner with the Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
- Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
- Partner with the Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks
Requirements
- BA or equivalent
- 2-5 years of Advertising or Publisher company experience
- Branded content (video, articles, social, influencer, events) and media execution experience are essential
- Strong attention to detail
- Highly organized and able to multitask
- Preferred: Proficiency with Keynote, Excel, Google, and Monday.com
$65,000 - $70,000 a yearSalary is dependent on skill set and experience.BDG Media Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.BDG is one of today’s leading global media companies with a portfolio of distinct digital and experiential brands that are shaping culture through its authentic and trusted storytelling.
Audiences turn to our brands – Bustle, Elite Daily, The Zoe Report, NYLON, Inverse, Mic, W, Romper, Scary Mommy, Fatherly, and The Dad – to hear from a set of diverse voices around the interests engaging the next generation. Founded in 2013, the Company reaches over 223 million readers and social fans and serves hundreds of the world's largest advertisers. BDG has global offices in New York, Los Angeles, Miami, London, and Paris.Apply for this job
