Description
The Company
The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes. Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have.
Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!
About the Opportunity
As a Senior Technical Services Consultant at Kantata, you'll join a team dedicated to solving complex technical challenges and crafting robust solutions that provide our customers with critical data. This is a hands-on role where you'll leverage your expertise in languages like .NET, Ruby, or Java to design and build scalable solutions, lead intricate data migration efforts, and facilitate seamless integrations with vital third-party applications. You'll be at the forefront of client engagement, translating complex business needs into precise technical specifications and ensuring the highest quality of delivery through every phase of our professional services methodology.
Your ability to navigate solution architecture discussions and effectively manage your workload across multiple enterprise implementations will be key to your success.Beyond technical execution, you'll be a vital contributor to our continuous improvement. This opportunity empowers you to enhance our consultant toolset, actively participate in refining our product suite and implementation methodologies, and mentor fellow team members. If you're a self-motivated, collaborative problem-solver with a true passion for technical excellence and client satisfaction, and you thrive in a dynamic, fast-paced environment, we encourage you to apply. This role offers the chance to make a significant impact on our customers' success and contribute to our collective growth
Primary Responsibilities
Technical Delivery
- Design and build scalable solutions using languages such as .NET (C#/VB.NET), Ruby, Java, or similar technologies.
- Familiarity with front-end technologies including HTML, JavaScript, jQuery, CSS, and modern JS libraries is a plus.
- Lead data migration and integration efforts by gathering requirements, documenting business and technical specifications, configuring and building system integrations, supporting client UAT, and resolving integration issues.
- Facilitate discussions around solution architecture, system landscape, and integrations with third-party applications such as Salesforce, JIRA, NetSuite, and Intacct
- Develop a strong understanding of Kantata’s technology stack, solution offerings, and the industries we serve. Collaborate closely with project teams and clients to ensure technical solutions align with business objectives and meet quality standards
- Analyze complex business challenges, align solutions with Kantata capabilities, and ensure proposed implementations drive measurable business value
- Deliver client solutions using Kantata’s professional services methodology. Partner with the Project Manager to define roles, responsibilities, timelines, and deliverables within the technical workstream
- Lead technical workshops with clients and third-party integrators. Review and approve solution scoping documents, ensuring alignment prior to architectural review
- Proactively identify and communicate technical risks, including scope creep, to the Project Manager and broader team
- Effectively manage personal workload, timelines, and effort estimates across multiple large-scale implementations
- Drive the technical discovery and solution design process with enterprise clients, ensuring scalable and sustainable solutions Tool Development
- Contribute to the consultant tool set by identifying trends and support internal documentation, development projects and process improvements. Ability to innovate new solutions
- Gather requirements across customer implementations and internal teams to help drive the process of identifying and solutioning new tools for process improvement
Practice Development
- Contribute to the collective learning of Kantata, seeking opportunities to identify and disseminate improvements to organizational methodology, processes and practices
- Actively participate in the ongoing improvement of the Kantata product suite and the services implementation methodology to build and share repeatable processes and quality deliverables that may be leveraged across multiple projects to increase speed and reduce costs
- Proactively identify areas of team and process improvement and efficiency
- Contribute to and advise the product and support teams on the revisions of Point-to-Point integrations in customer solutions (acting as the Subject Matter Expert)
Teamwork
- Contribute to an environment that fosters collaboration and teamwork through sharing experiences, information, perspectives, skills, and expertise
- Actively seek guidance from other team members while also providing your own assistance when they reach out for help
- Be a mentor and coach to other team members
What You Bring to this Role
- 5+ years industry experience in a customer-facing technical field such as professional services, engineering, consulting or technical support
- 5+ years experience in technical deployment and project implementation for on-premise/cloud-based commercial software applications, such as ERP, CRM, CMS or similar systems
- Broad technical knowledge of internet based products and technologies
- Experience working with relational databases and data interdependence
- Experience working with REST APIs and JSON data structures
- Demonstrated technical skills and project implementation experience designing, configuring, and deploying SaaS based software solutions
- Experience with enterprise architecture, systems architecture, integration architecture and data architecture standards, frameworks, and practices
- Experience with software implementations, understanding of SDLC and the ability to execute to project plans, produce client facing deliverables
- Ability to document technical specifications
- A natural client services mentality; the consistent ability to keep the needs of the client at the forefront of your actions
- Ability to work with minimal supervision in a fast-paced and dynamic startup environment while also seeking guidance as needed
- A willingness to tackle difficult and complex problems
- Strong work ethic and attention to detail
- Capacity to react quickly to problems as they arise and meet deadlines under pressure
- Ability to proactively identify scope creep and aid in the process of mitigating risk
- Ability to establish strong working relationships with customers based on mutual respect, trust and established experience
- Ability to estimate level of effort for technical solutions
Additional Information
Must be able to work on BST(British Summer Time) from 8am to 5pm
Our Philosophy
We know every company can be successful with the right technology and when people are at the core. We believe that we’re better together - that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you’ll enjoy:
- An intentionally engaging and collaborative culture- ditch the silo!
- Strong work-life balance that's a true focus of the company
- The chance to learn from the best people in the business
- A vibrant, collaborative and devoted team, who still makes time for fun
At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone’s unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish.
Kantata is an Equal Opportunity Employer.
