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Senior Product Owner/Business Analyst

SmarTek21Bengaluru, India | Chennai, India | Hyderabad, Pakistan | Ncr | Pune, IndiaOnsite

Position Overview


We are seeking a Product Owner with strong Business Analyst expertise to drive the vision, strategy, and execution of our digital transformation solutions. In this hybrid role, you will act as the bridge between business goals and technology delivery, leading the product lifecycle from ideation to deployment. You will collaborate with cross-functional teams—including stakeholders, clients, and engineering—to define requirements, prioritize features, and ensure impactful, timely, and customer-centric delivery.

Key Responsibilities


  • Define and own the product vision, roadmap, and feature prioritization, aligned with client needs and organizational strategy.
  • Work closely with business stakeholders, clients, and internal teams to gather, validate, and translate business requirements into well-defined user stories and acceptance criteria.
  • Lead backlog refinement, sprint planning, and agile ceremonies to ensure the team delivers value consistently.
  • Collaborate with UX designers, engineers, QA, and DevOps to ensure seamless product delivery and alignment with user expectations.
  • Serve as the primary liaison between business and technical teams, ensuring product goals are clearly understood and met.
  • Conduct market and competitor research to drive product strategy and innovation.
  • Develop process flows, use cases, and wireframes when needed to support clarity around product functionality.
  • Manage stakeholder communication, set priorities, and make data-driven decisions on trade-offs and scope.
  • Coordinate and support User Acceptance Testing (UAT) and ensure successful go-to-market (GTM) planning and execution.
  • Continuously analyze product performance, gather user feedback, and identify opportunities for enhancement.

Requirements


  • 8+ years of experience in a product ownership or hybrid product owner/business analyst role within a technology-driven environment.
  • Proven success in managing the end-to-end product lifecycle in agile environments.
  • Strong experience in gathering and translating business requirements into functional specifications and deliverables.
  • Exceptional communication, stakeholder management, and presentation skills.
  • Hands-on experience with Agile tools such as Azure DevOps, JIRA, Confluence, Figma, or similar.
  • Strong analytical mindset and problem-solving skills; capable of balancing short-term needs with long-term vision.
  • Experience in enterprise-level projects involving cloud, AI/ML, or digital platforms is a plus.
  • Ability to thrive in a fast-paced, cross-functional team and manage multiple initiatives simultaneously.
  • Strong understanding of agile methodologies, user story mapping, MVP planning, and release strategies

Who We are...


SmarTek21, founded in 2006, is an innovative digital transformation leader dedicated to empowering organizations through design-led, data-centric solutions. We believe that exceptional user experiences and intelligent data-driven insights are pivotal in shaping the future of business. At the heart of our approach is Design-Led Engineering, where we combine strategic design principles with cutting-edge technology to create tailored solutions that deliver significant business outcomes. Our commitment to accelerating digital transformation includes specialized expertise in Agile DevOps, Data Engineering and analytics, Testing Automation and support, and comprehensive Managed Application and Infrastructure Services.

We’ve evolved from our consulting and development roots into a full-spectrum service provider, integrating advanced technologies like Generative AI (GenAI) to facilitate our clients' seamless, transformative digital journeys. A passion unites our dynamic team of technology visionaries and business strategists for innovation and excellence. At SmarTek21, you'll join a collaborative environment dedicated to shaping the digital landscape and driving impactful results for organizations worldwide.

SmarTek21 is committed to fostering a diverse and inclusive environment. We encourage applications from individuals of all backgrounds and experiences.


Life at SmarTek21

SmarTek21 provides data and AI services and software that help ensure that enterprises worldwide can employ data as a strategic asset and as the foundation of a dramatically improved ability to engage with their customers. Our flagship conversational AI, data management, and hybrid/cloud infrastructure solutions help transform the relationship between an organization and its data so that users -- both internal and external -- can more naturally interact with applications, services, and brands through text and even voice with greater context, richness, and personalization. In doing so, we help our clients to compete and thrive in a data-driven world.
Thrive Here & What We Value- Equal Opportunity Employer- No discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity/expression, status as a veteran, and basis of disability
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