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Software Validation Engineer

CrexendoTempe, Arizona, United StatesOnsite

Crexendo®, Inc. is an award-winning premier provider of Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Our solutions currently support over 2.5 million end users globally and was recently recognized as the fastest growing UCaaS platform in the United States.

Crexendo Software Validation Engineer 


You will be part of a team working on Crexendo's (NASDAQ: CXDO) award-winning business communications software that currently supports 3 million users. As part of the team, you will validate web, mobile, and VoIP firmware products, coordinate with vendors, and develop and maintain test automation. If you are naturally curious about how things work, like taking things apart, find yourself criticizing software applications and websites, and are hungry to learn new technologies and touch lots of different aspects of applications, networking, databases, this job could be a great fit for you.

 

Responsibilities


  • Perform manual feature and bug fix testing for Crexendo's web and mobile application using TestRail/Practitest, fail test cases where appropriate, write bugs, and track bugs to completion through the development lifecycle
  • Validate VoIP firmware products and coordinate with vendors to create firmware fixes 
  • Work with software developers to design new features and smart approaches to fixing bugs 
  • Maintain the repository of test cases, test sets, and defect tickets
  • Review test cases for accuracy and clarity; review test sets for consistency
  • Learn new technologies and quickly apply what you've learned to your efforts
  • Write automation test cases 

Personal Qualifications


1. Communication - relentless in communicating to understand the product and the work assigned.2. Strong work ethic with consistent and reliable results3. Initiative - always take the next action to move our overall effort forward4. Attention to detail - meticulous, quality work.5. Good learner - ability to learn - not repeating mistakes.6. Consistency - following directions consistently7. Good attitude - a positive approach to teamwork, accepting responsibility for mistakes and critical feedback, enjoys and celebrates successesWe're looking for someone who loves technology and has spent a lot of time playing around with software and hardware.

Professional Qualifications 


  • Bachelor's degree in computer science or equivalent.  Experience with manual testing preferred
  • 4-7 years in Software QA
  • 4-7 years experience debugging complex systems, including web services, API 
  • Experience debugging LAMP stack technologies 
  • Experience with Linux –how to use it to debug problems / tailing logs and reading 
  • Experience with SIP and VoIP
  • Key technologies and keywords: SIP, session initiation protocol, VOIP, BLF, busy lamp field, MWI, message-waiting indicator, freeswitch, opensips, software development lifecycle (SDLC), Linux testing java applications, JIRA, practitest, git,  Zephyr, test lodge, wan, lan, networking, dhcp, DNS, wireshark, audacity, nextiva, 8x8, ringcentral.Benefits:Crexendo offers a comprehensive benefits package including; equity, medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3.5% 401K match. Up to 120000.00 (USD) Annually

    Life at Crexendo

    Crexendo Inc. is a full-service cloud telephone system provider that delivers productivity enhancing tools and cost savings to customers ranging in size from SMB to mid-sized enterprise; including free call center, reports, and unified communications. Our services are designed to make businesses more efficient at affordable monthly rates that are typically 20-60% less than their current telecom expenses. Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada. For more information about Crexendo Products visit www.crexendo.com.
    Thrive Here & What We Value1. CustomerCentric Organization2. Collaborative Team Environment3. Proactive Strategy to Understand and Support Customer's Desired Business Outcomes4. Trusted and Strategic Advisor to the Customer5. Continual Review of Projects and Processes for Improvement6. Passionate about Delivering Exceptional Results7. Supporting Growth and Expansion of the Business8. Recognition for Achievements and Contributions9. Excellent Work Environment with Industry Experts

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