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Senior Software Engineer, Test & Infrastructure

Vail SystemsGreater ChicagoHybrid, Onsite

Who You Are


Interested in developing automated functional and load tests against Vail’s products’ web applications?Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy, and an eye for detail.

We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle. 

What You'll Do


  • Lead team members in accomplishing project deliverables and provide training and mentoring to junior employees
  • Develop software using Perl, Python, Java, or other languages to create automated functional and load tests against products’ web applications
  • Use tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails, and Angular 
  • Design, code, troubleshoot and debug
  • ·Research new technologies or industry best practices and share new insights
  • Coordinate with internal IP telephony and web product teams to accomplish coding deliverables

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all the qualifications. 


  • Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience
  • 5-8+ years of experience in a software development role 
  • Must be able to develop software independently
  • A strong understanding of Object-Oriented software development techniques
  • Proficiency with Ruby, Java, C# / .NET, C++, JavaScript, Python or other OO languages
  • Experience with 1+ test framework such as JUnit, NUnit, TestNG, RSpec or Cucumber
  • Familiarity with Linux and Windows
  • An ability to solve complex problems in a short amount of time
  • Experience with Selenium Webdriver and Grid
  • Experience with Jenkins or other build server
  • Web development experience using 1+ JavaScript frameworks (e.g., jQuery, Angular)
  • Experience in Software integration
  • Experience with tools like Grafana, Thanos, Kibana
  • Experience with Agile development practices, preferred
  • Experience with TDD, BDD or ATDD, preferred
  • Experience with Git, preferred
  • Experience with SQL Server or other database, preferred
  • Experience with Unix shell scripting, preferred
  • Experience leading or managing a team of developers, preferred

$131,200 - $165,100 a yearThe base salary range provided is determined by market data matched to the job description and the level of the position, based in our industry and the Chicagoland area. We often consider candidates who do not meet all the qualifications listed in the job description (i.e., more or less years of experience, etc.). Therefore, an offer for this position may differ from the base salary range provided depending on the qualifications/skills of the candidate. In this case, an updated pay scale would be provided.

Who We Are


At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team.

Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:·       Multiple medical, dental, and vision plan options ·       Company-paid life insurance, short and long-term disability ·       401(k) savings plan with company match (50% on first 6% of employee contribution) ·       35 days total annual PTO ·       Annual Bonus Program  ·       Paid maternity and paternity leave ·       Relocation allowance ·       Employee referral bonus ·       Gym membership ·       Technical and Professional Development stipendWe are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions.

We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts. Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. Apply for this job

Life at Vail Systems

Vail Systems is an Enhanced Network Services provider that develops, hosts and licenses scalable and extensible customer care and conferencing solutions for service providers and enterprises. Vail offers customers a range of extensible, reliable and scalable voice services from Hosted VoiceXML Platform services for third-party developers looking to create their own differentiated voice applications to turn-key hosted voice application services such as Hosted IVR and Speech-based Applications, Routing and Call Control, Reservationless Conferencing, and Outbound Notifications Services. These voice services help to improve customer loyalty, increase productivity and reduce costs. Vail's Contact Center solutions include: -Advanced Routing and Call Control -Network Announcements -Network IVR ad Speech recognition -Network Queuing -Outbound Notification and Messaging -VoiceXML Hosting -Whole Call Recording Vail's Conferencing solutions include: -Reservation-less Conferencing -Recording and Playback
Thrive Here & What We Value1. Supportive culture with encouragement of personal and team goals2. Competitive compensation and flexible benefits3. Multiple medical, dental, vision plan options4. Company-paid life insurance, short/long-term disability coverage5. 401(k) savings plan with company match (50% on first 6%)6. 32 days total annual PTO7. Annual Bonus Program8. Paid maternity and paternity leave9. Relocation allowance10. Employee referral bonus, Gym membership, Technical/Professional Development stipend

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