About Energy CX:
Energy CX is the fastest-growing energy broker in the US, distinguished by our focus on helping businesses slash their energy expenses. What sets us apart is our suite of solutions, advanced analytics, and dedicated service, all aimed at delivering lower energy costs.
Why Energy CX?
- Recession proof industry
- Entrepreneurial and ambitious culture with a great team oriented environment
- Fastest growing energy broker in the country
- Recognized by Fortune and Great Places to work US
- Named on Inc 5000’s list of America’s fastest growing companies
Compensation
- Year One Expected Earnings → $50,000
Title: Customer Appreciation Specialist
About this Job
Energy CX is hiring a Customer Appreciation Specialist to support our top-performing gifting campaign—the highest-converting strategy in our marketing playbook. In this role, you'll bring creative ideas to life by personalizing gifts, coordinating logistics, and helping the team ship 1,000+ high-impact gifts per month. This is a hands-on, cross-functional role perfect for someone who’s highly organized, creative, and eager to grow within a fast-paced marketing team.
Objectives of the Role
- Execute creative gifting campaigns that drive meetings and pipeline
- Build memorable, personalized brand experiences for prospects
- Gain experience across logistics, campaign strategy, and tools like HubSpot and Cricut
- Support process improvements and creative brainstorming
- Grow into a broader marketing or gifting operations role
Daily and Monthly Responsibilities
- Personalize gifts using tools like the Cricut and handwriting machine
- Package, label, and coordinate shipping of daily gift orders
- Maintain accurate campaign tracking in HubSpot
- Monitor inventory levels, reorder supplies, and organize the stockroom
- Collaborate with Marketing on new gift ideas, seasonal campaigns, and presentation improvements
Skills & Qualifications
- Extremely organized and detail-oriented—able to juggle many moving parts
- Strong time management skills and ability to meet daily and monthly deadlines
- Excellent communication and team collaboration
- Creative mindset with a passion for thoughtful details
- Adaptable, coachable, and eager to contribute to a growing team
- Experience with tools like HubSpot, Google Sheets, or Cricut is a plus but not required
ECX Benefits
PTO
- 15 days but highly flexible
- All major holidays
- Half day on the Wednesday before Thanksgiving
- Thursday & following Friday fully off
- 12/24 - 1/2 Company break (Subject to be longer, but at minimum, all employees can expect this time off
Insurance
- Health - We cover 50% of your monthly premium cost
- Dental - We cover 50% of your monthly premium cost
- Vision - We cover 50% of your monthly premium cost
- Basic Term Life & AD&D insurance policy- We cover 100%
401(K)
- Employer match 20% of total contribution on up to 5% of salary
Additional
- Work from home on Fridays
- 20 work from home days per year (in addition to WFH Fridays)
- Wednesday catered lunches
- Gym membership at on-site gym facilities
- Frequent company events
Energy CX Company Culture
Our culture is not for everyone. We believe in our team's personal growth. Everyone is provided with the resources to invest in themselves and realize their full potential. At Energy CX, we challenge one another to tackle complex challenges, work hard, innovate, and grow.
We have a shared and unique set of values
Customer Obsession
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Deep Desire to Delight the Customer
Continuous Growth
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Fail Forward
High Standards
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Raise The Bar
Bias for Action
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Don’t Talk, Do
Radical Honesty
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Share Your Thoughts
Effective Communication
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Be Clear & Concise
Prioritization
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Do What’s Important, Not Urgent
Long-Term Thinking
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Eat Your Vegetables
Resourcefulness
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Be Independent
Discipline
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Be Consistent
Focus
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Dive Deep
Pursuit of Fulfillment
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Be Your Best
Our culture rewards personal growth and performance. Therefore, we are seeking exceptional individuals to join our incredible culture.
Hiring Scam Alert:
All official communication regarding job opportunities at EnergyCX will come from an @energycx.com email address. We will never ask for personal information, payment, or sensitive data through unofficial channels. If you receive any suspicious emails claiming to be from EnergyCX but using a different domain, please disregard them and report the incident to us.
