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Housing Services Program Assistant

Health Care for the HomelessFallsway | Baltimore, Maryland, United StatesOnsite

At
Health Care for the Homeless, we believe housing is health care. We’re seeking a compassionate and detail-oriented Housing Services Program Assistant to support our Housing Services team in creating safe, stable housing solutions for individuals experiencing homelessness.

About the Role


As a vital member of our team, the Housing Services Program Assistant will provide administrative and representative payee support, ensuring accurate data management, timely rent payments, and client support through complex paperwork. You'll be at the heart of our housing mission, communicating with clients, landlords, and partners to help clients secure and maintain housing.

What You’ll Do


  • Enter and manage data for reporting and compliance
  • Coordinate with landlords and clients throughout the lease-up process
  • Support the administration of rental subsidies and representative payee budgets
  • Resolve rent and housing-related issues
  • Track inspections, lease signings, and material resource distribution
  • Manage small projects and maintain filing and documentation systems

What We’re Looking For


  • High School Diploma or GED required; Associate’s Degree preferred
  • At least 2 years of office experience and familiarity with bookkeeping or accounting
  • Comfortable using QuickBooks and Microsoft Excel
  • Valid driver’s license and access to personal vehicle during work hours
  • Strong communication, organizational, and customer service skills
  • Experience working with vulnerable populations and commitment to equity
  • A flexible, proactive, and compassionate approach

Why Join Us?


We offer more than just a job—we provide a meaningful opportunity to help build healthier communities. Health Care for the Homeless is a mission-driven organization that values dignity, authenticity, hope, justice, passion, and balance.Health Care for the Homeless is an equal opportunity employer 18 To 20.50 (USD) Hourly

Life at Health Care for the Homeless

Health Care for the Homeless pieces together over 40 public and private funding sources to provide comprehensive services to homeless people. We depend upon private contributions to cover a substantial portion of our annual budget. With help from our individual supporters, we provided comprehensive services to over 8,500 men, women and children last year. Your contribution goes a long way. Resources obtained through private donations helps meet a range of needs including much needed medication, medical supplies, transportation, clothing, food, and emergency care for people with disabilities.
Thrive Here & What We Value• Emphasis on Harm Reduction and Housing First principles• Strong customer service focus• Positive attitude towards change and willingness to learn new systems and processes• Emphasis on maintaining confidentiality and personal integrity• Tolerance for frequent interruptions and ability to work as part of an interdisciplinary team• Commitment to racial equity and inclusion• Models and Reinforces Core Values of Dignity, Authenticity, Hope, Justice, Passion, and Balance• Actively Participates in Performance Improvement and Advocacy Activities that Support the Mission• Protects Clients' Personal Health Information by Maintaining Compliance with HIPAA and Other Relevant Healthcare-Related IT Security Regulations• Promoting BIPOC for open positions• Encouraging marginalized identities to apply• Performs other duties on an as-needed basis.</s>
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