T-Rex Solutions is seeking a results-driven Performance & Analytics Lead to support our USCIS contract. The ideal candidate will bring significant experience in IT leadership/subject matter expertise, with a strong background in system performance optimization, data analytics, and infrastructure monitoring. This role will ensure systems operate at peak efficiency and provide actionable insights through advanced analytics. All work is performed on-site at Stennis Space Center.
Responsibilities:
- Lead the analysis and optimization of enterprise system performance across diverse platforms.
- Assume leadership for end-to-end performance monitoring, using all available enterprise monitoring tools, of operational USCIS services. The end-to-end infrastructure is defined as all services and devices, both physical and virtual, which comprise the USCIS Enterprise IT infrastructure. The number of alerts per day for these systems is expected to be in the range of 500 to 1000, based on operational impact.
- Design and implement performance monitoring solutions that provide proactive insights to IT operations and leadership.
- Collaborate with infrastructure, development, and security teams to identify performance bottlenecks and recommend solutions.
- Translate complex performance data into clear, actionable intelligence using modern analytics tools and platforms.
- Ensure compliance with USCIS performance standards and federal IT best practices.
- Develop dashboards, reports, and KPIs to support continuous performance monitoring and decision-making.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. A Master’s degree is a plus.
- 5+ years of IT experience as a lead or SME, with a strong focus on performance engineering, analytics, or infrastructure operations.
- Must be a US Citizen
- Ability to obtain EOD Suitability
- Proven track record in managing enterprise system metrics, troubleshooting performance issues, and delivering improvements.
- Certification in at least one of the following:
- CCIE (Cisco Certified Internetwork Expert)
- CCNP (Cisco Certified Network Professional)
- CISSP (Certified Information Systems Security Professional)
- RCSP (Riverbed Certified Solutions Professional)
- IBM Certified Deployment Professional
- MCITP/MCSE (Microsoft Certified IT Professional/System Engineer)
Desired Skills:
- Experience with performance monitoring tools such as New Relic, SolarWinds, Atternity, or equivalent.
- Familiarity with ITSM/ITIL practices and incident analysis frameworks.
- Knowledge of robotic process automation.
- Strong data visualization skills using Power BI, Tableau, or similar platforms.
- Knowledge of cloud performance analytics in AWS, Azure, or hybrid environments.
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.T-Rex is constantly seeking qualified people to join our growing team.
We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.T-Rex is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.In compliance with pay transparency guidelines, the annual base salary range for this position is $115,000 - $190,000. Please note that the salary information is a general guideline only.
T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
