Job Summary
Provides administrative support to the sales department in a variety of areas including the areas of contract administration, compensation, commission and related bonus program administration and department projects. Provides support to the Sales Team.
Job Duties and Responsibilities
- Consistently answers and transfers calls in a timely manner- 3 Rings Max.
- Enters vendor POs into system as required.
- Verifies receiving in SL8, matches all vendor invoices received against the original order, verify totals, reconcile any discrepancies in quantity or price and make appropriate notations on the order.
- Responsible for inquiries regarding vendor payments and submitting all vendor invoicing to corporate for timely payment.
- Prepares and distributes incoming and outgoing mail.
- Assist in managing inventory and helps maintain correct levels based on our customer needs and requirements.
- Assist with cycle counting and entering physical counts into system.
- Process invoices and credits which include all billing including regular POs and EDI.
- Process credit card sales and provide receipts to customer.
- Provide copies of invoices, RMA's, PODs and MTRs to customers or sales team.
- Reconciles branch credit card billing.
- Assist warehouse by completing all paperwork for jobs.
- Daily scan of all documents into company record keeping system.
- Responsible for proactively expediting customer orders and transfers to ensure on time delivery for branch.
- Order office supplies, warehouse supplies for branch.
- Restocks common areas for branch (Sales & Warehouse breakroom).
- Schedule maintenance appointments for warehouse and sales office equipment.
- Daily assistance with light order entry.
- Maintain visitor logs, safety cards and any other requirements required to enter branch.
- Respond to management request and emails as a priority.
- Daily trailer order entry
- Assist Sales team with daily request
- Meet and greet visitors in a professional manner, maintain lobby area to present a professional appearance.
- Perform other duties as assigned by inside sales or branch manager.
Job Specifications
Skills
- Knowledge of Syteline for compiling sales reports.
- Proficient computer skills (i.e. Word, Excel, PowerPoint)
- File management, organizational skills.
Knowledge of:
- Sales Information System (SL8) and Documanager.
- Customer order processes.
- Basic understanding of business ethics.
- Knowledge of production processes and flow of products.
- Conflict resolution and problem-solving skills.
- Good verbal and written communication skills.
- Excellent phone etiquette.
- Detail oriented with sense of urgency in all tasks.
- Team player and Customer focused.
Education
- High School Diploma and some college course experience.
Work Experience
- Previous work experience in a Sales Administrator position, preferred.
- Manufacturing organization knowledge, preferred.
Physical Requirements
- Must be able to sit for extended periods of time.
- Must be able to communicate clearly and effectively; capable of listening intently; visual acuity to process paperwork.
Compensation
- $42,815.00 - $52,332.00 based on experience.
