Director, Operational Initiatives

Director, Operational Initiatives

What you’ll do in the role:

• Operational Alignment: Ensure all functions under Operations are aligned with overall business goals and strategies.
• Project Management: Lead and manage special projects and initiatives as assigned, ensuring timely and successful completion.
• Meeting Preparation: Assist in preparing for meetings, including gathering and organizing relevant materials, drafting agendas, and ensuring follow-up on action items.
• Material Preparation: Develop, edit, and review presentations, reports, and other documents for internal and external use.
• Dashboard Management: Create and manage dashboards to track key performance indicators (KPIs) and provide regular updates to all stakeholders.
• Communication: Serve as a liaison between leadership and internal/external stakeholders, ensuring clear and effective communication.
• Process Improvement:Identify opportunities and streamline workflows, enhance team effectiveness, and reduce operational friction.
• Team Coordination: Coordinate and facilitate meetings and events, ensuring effective collaboration and communication among team members.
• Confidentiality: Handle sensitive and confidential information with the highest level of discretion and professionalism.
• Other responsibilities as needed based on business needs.

Education & Licensure Requirements:

• Bachelor’s degree in Business Administration, Communications, or a related field; MBA or advanced degree preferred.

Other Skills or Qualifications:

• Minimum of 5 years of experience in a strategic, operational, or project management role.
• Proven ability to manage complex projects and deliver results in a fast-paced environment.
• Strong organizational and multitasking skills with a keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint; experience with project management and dashboard tools is a plus.
• High level of discretion and integrity in handling confidential information.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• Experience working with technology, product, clinical and/or pharmacy teams is preferred, but not required.
• Management consulting experience, ideally in a healthcare setting, is preferred but not required.
• Entrepreneurial experience, either as a member of a founding team or supporting a startup executive directly, is preferred but not required.

Here’s

what we’d like to offer you:

• Equal investment and support for our people and patients.
• A fun and ambitious high-growth environment with a culture that takes on important things, takes risks, and learns quickly.
• The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
• A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
• We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
• Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 4% 401k match, Paid time off, Short- and Long-Term Disability, and more.