ApplyJob Type
Full-timeDescription
Location:
Greater Southern California Area
Schedule:
Full-Time |
Department:
Service Delivery
Client-Facing | Field-Based | Tech-Forward
Be the face of Verve. Build better client experiences. Deliver legendary service.
At Verve Cloud, Inc., we don’t just provide voice and internet solutions—we create seamless, reliable, and relationship-driven experiences for our clients. We’re growing our Service Delivery team and looking for a tech-savvy, people-focused, detail-driven Field Technician who knows how to make technology feel simple, installations feel effortless, and service feel personal. This is the perfect role for someone who wants to be hands-on, on the move, and at the heart of the client experience.
Why Verve? Because culture matters.
We're proud to be officially awesome — named a Great Place to Work six years running, and recognized by Fortune and Best Places to Work for making employee happiness and growth a top priority.
What You'll Do:
- Provision phones and configure network equipment for installation
- Conduct on-site surveys to assess infrastructure and prepare for seamless service delivery
- Travel to client sites to install and support hardware (yes, you’re the boots on the ground!)
- Represent Verve with professionalism, clear communication, and a service-first mindset
- Collaborate with Project Coordinators and Field Techs to execute successful installs
- Support internal tech operations, inventory management, shipping, and gear setup
- Respond to client needs on-site with care, confidence, and a sense of urgency
- Ensure every detail—from cabling to client communication—is handled with precision
Requirements
What We’re Looking For:
- A strong sense of professionalism and client experience when working onsite with clients
- Telecom/VoiP/UcaaS/Internet, commercial client experience a plus
- Basic technical skills in networking, VoIP, and/or provisioning
- Comfort with cable work (CAT5, CAT6, RJ-45, patch panels, etc.)
- Strong time management and communication skills
- A valid driver’s license, personal vehicle, and proof of insurance (mileage reimbursed)
- Ability to adapt, learn, and grow within a fast-paced, high-touch environment
Bonus Skills (Not Required, But Nice to Have):
- Familiarity with ISPs, circuits, and internet technologies (fiber, coax, copper)
- Experience in telecom, IT fieldwork, or client service roles
- Microsoft Office proficiency (especially Outlook & Excel)
The Verve Vibe: Why You'll Love It Here
- You’ll build strong relationships—with clients and teammates
- You’ll get variety in your day: on-site work, hands-on tech, real-world problem solving
- You’ll grow in a culture driven by People & Relationships, Principle Driven Decisions, and Legendary Service
The Perks:
- 15 Days’ Vacation + 10 Paid Holidays
- 24 Hours of Paid Time Off for Community Service
- Medical, Dental & Vision Coverage
- 401(k) Program with Company Match
- Education Reimbursement
- Monthly Team Building Events
- Rock Star Recognition & Rewards
Are you ready to take your service skills into the field—and your career to the next level?
Apply today and join a team that delivers more than just tech—we deliver Verve.Verve Cloud, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Salary Description$22.50-$24.50 hourly
