The Opportunity
InCharge Energy is seeking a QA Test Engineer to support firmware and hardware quality assurance processes for our electric vehicle charging solutions. This role will be instrumental in executing and documenting QA testing workflows, troubleshooting issues with EV chargers, and translating technical information from subject matter experts into clear, structured documentation to support our growing service team. Reporting to the Manager of Hardware Engineering, this role is ideal for a highly motivated senior QA analyst who thrives in a hands-on, fast-paced environment and enjoys collaborating across hardware, software, and operations teams.
What You’ll Do
- Document and prioritize testing needs in collaboration with stakeholders across engineering and service
- Execute test plans and test cases to ensure products meet quality and performance standards
- Identify and report defects or issues, and work with development to resolve them
- Perform hands-on testing and troubleshooting on EV chargers, including firmware validation and hardware-software integration checks
- Support ad hoc field issues by investigating hardware anomalies and documenting root causes
- Participate in documentation reviews and gather technical insights to support pre-commissioning, NOC, and service teams
- Create and maintain user guides, technical documentation, and knowledge base materials
- Help manage the lifecycle of QA documentation and ensure access through a centralized repository
- Interpret, build upon, and ensure compliance with company quality assurance standards
- Collaborate with cross-functional teams to ensure knowledge assets are leveraged effectively
- Conduct functional, regression, performance/load, and user acceptance (UAT) testing
Your Experience and Capabilities
- Bachelor’s degree in Computer Science, Electrical or Mechanical Engineering, Information Technology, or equivalent practical experience
- Experience in QA testing, technical documentation, or related roles in a hardware/software product environment
- Familiarity with firmware fundamentals and hardware-software integration
- Understanding of QA best practices including defect management, version control, and testing methodologies
- Strong technical writing skills and experience creating documentation for internal or customer-facing use
- Excellent communication and interpersonal skills, with the ability to interact effectively across engineering, operations, and service functions
- Analytical and problem-solving mindset with a strong attention to detail
- Comfortable working around high-voltage systems and following safety protocols
- Ability to thrive in a fast-moving, multitasking environment
- Ability to travel up to 5% for work-related activities, including site visits or field investigations
Physical and Environmental Demands
- This role requires the ability to work in both an office and a production/warehouse environment.
- Physical activities include, but are not limited to: lifting (up to 50 lbs), bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, working in extreme temperatures (cold/heat), confined quarters, excessive noise, and high voltage environments
- Must also be comfortable flying domestically for work-related travel
US Salary Range$55,000 - $62,000USD
What We Offer
Full-time employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year.
Equal Opportunity Employer
Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.CCPA disclosure notice here.
Life at InCharge Energy
In-Charge Energy is on the frontlines of large-scale emissions reduction, accelerating the electrification of the transportation industry – one commercial fleet at a time. With end-to-end, turnkey solutions for commercial EV infrastructure projects, In-Charge Energy equips fleet managers with the top brands in charging hardware and software; customized hardware and software products; short-, mid- and long-range plans for seamless fleet and facilities transition to EVs; financing; and maintenance and corrective repairs over the life of the charging assets. 🔌 In-Charge develops innovative hardware, software and services designed and engineered specifically for fleets, such as service-dispatch-integrated software, fleet-management-integrated software, electricity load management, durable cable management products and high-reliability maintenance, repair and warranty services. Whether a fleet has 200 sedans or 20,000 Class 8 trucks, the team at In-Charge serves a diverse clientele throughout North America, including major commercial fleets, truck and bus manufacturers, rideshare operators, EV manufacturers, school districts, municipalities and facilities owners, among many others. 🌎 Headquartered in the world’s first zero-emissions delivery zone in Santa Monica, Calif., In-Charge Energy was founded by EV industry veterans Cameron Funk and Terry O’Day. The company has additional operations in San Francisco, Michigan and Virginia. 📞 If you’re looking for an experienced team to support your fleet’s electrification, please call us at 818.697.GOEV
Thrive Here & What We Value1. Equal Opportunity Employer | 2. Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. | 3. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | 4. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.</s> | 1. Uphold the highest standards of professionalism at client sites and foster strong relationships with third parties/vendors | 2. Stay ahead in your field with ongoing training and professional development opportunities | 3. Equal Opportunity Employer</s> | 2. Strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | 3. Make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.</s> | Competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year. | Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | CCPA disclosure notice here.</s> | 1. Fulltime employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year. | 2. Equal Opportunity Employer | 3. Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. | 4. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | 5. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.</s> | 2. Strictly prohibits unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | 3. Reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.</s> | 1. Collaborative Team Environment | 2. Opportunities for Growth and Advancement | 3. Competitive Compensation and Benefits Package | 4. Equal Opportunity Employer | 5. Strictly Prohibits Unlawful Discrimination or Harassment</s> | 1. Competitive compensation | 2. Yearly bonuses | 3. Benefits package including 401(k) matching contribution, health, dental, and vision | 4. Cell phone reimbursement | 5. Generous vacation | 6. Office meals and snacks | 7. Team building events and activities throughout the year.</s> | 2. Competitive compensation, yearly bonuses, and benefits package | 3. Generous vacation, office meals and snacks, team building events and activities throughout the year.</s> | 13. Fulltime employees enjoy competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year. | 14. Equal Opportunity Employer | 15. Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence.</s> | 1. Competitive compensation and yearly bonuses | 2. Benefits package including 401(k) matching contribution, health, dental, and vision | 3. Cell phone reimbursement | 4. Generous vacation | 5. Office meals and snacks | 6. Team building events and activities throughout the year.</s> | 1. Competitive compensation package | 1. Competitive compensation, yearly bonuses, and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement, generous vacation, office meals and snacks, team building events and activities throughout the year. | 3. Strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. | 4. Make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.</s> | 8. Equal Opportunity Employer | 9. Strictly Prohibit Unlawful Discrimination or Harassment on the Basis of Race, Color, Religion, Veteran Status, National Origin, Ancestry, Pregnancy Status, Sex, Gender Identity or Expression, Age, Marital Status, Mental or Physical Disability, Medical Condition, Sexual Orientation, or Any Other Characteristics Protected by Law | 10. Reasonable Accommodations to Meet Our Obligations Under Laws Protecting the Rights of the Disabled.</s> | 3. Reasonable accommodations to meet obligations under laws protecting the rights of the disabled.</s> | 1. Exceptional technical support to customers and internal teams | 2. Collaborative environment | 3. Commitment to a seamless customer experience | 4. Ongoing training sessions to stay current with system updates and internal workflows | 5. Team building events and activities throughout the year</s> | 1. Collaborative and inclusive culture | 2. Constant communication with management, team members, vendors, and partners to ensure operational efficiency | 3. Strong leadership at every level | 5. Reasonable accommodations made for individuals with disabilities</s>
