About UsKITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.KITSCH is committed to creating high quality products that are effortless, elevated and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials.We believe that everyone should feel confident when purchasing our products no matter your hair type, style or budget.About the RoleKITSCH is currently looking for a motivated and talented EDI Analyst to provide production support and coordinate new EDI implementations.
He/She will monitor EDI Systems, troubleshoot issues, and collaborate with the Order Management Team and the Warehouse to maintain uninterrupted Daily Business Processes.What will be your responsibilities?
- EDI Monitoring and Maintenance: Continuously monitor EDI communications to ensure uninterrupted data exchange with partners. Utilize the EDI application dashboard and reports to assess overall system health. Process and track all inbound and outbound EDI transactions daily.
- Issue Resolution: Identify, troubleshoot, and track EDI-related issues, collaborating with internal and external partners to achieve timely resolution. Manage daily EDI production support alongside Trading Partners, the Order Management Team, and Warehouses.
- Partner Onboarding and Testing: Coordinate the setup of new EDI trading partners and document implementations. Assist with EDI testing, including data setup and document testing with trading partners.
- System and Process Improvement: Recommend enhancements to systems and business processes to optimize EDI efficiency. Maintain comprehensive documentation and process flowcharts for all EDI operations. Assist in the design and upkeep of Vantage Point Application triggers using SQL queries.
- Account Management and Communication: Manage aspects of account setup, including generating web users and EDI, BOL, and carrier account numbers. Communicate with clients, carriers, and internal teams to manage and resolve billing and rate discrepancies. Cultivate strong working relationships with clients, carriers, and internal team members.
- Transportation and Logistics Support: Execute daily transportation requirements, including tracking and scheduling shipments and providing status updates to internal teams and clients. Identify opportunities and recommend solutions to enhance cost efficiency by analyzing client shipment data. Manage and resolve daily carrier service issues, failures, and delays.
- Customer Service: Perform critical customer service duties, including daily interaction with assigned clients, order creation, expediting, load tendering to LTL and TL carriers, and managing event exceptions.
- Logistics Operations Management: Coordinate and oversee all facets of logistics operations, encompassing demand planning, order picking, packaging, and distribution. Collaborate with internal teams and external partners to guarantee the prompt and efficient delivery of goods.
- Inventory and Warehouse Optimization: Manage inventory levels and implement strategies to optimize warehouse space utilization.
- Performance Monitoring and Compliance: Monitor and analyze key performance indicators (KPIs) to pinpoint areas for improvement and implement necessary corrective actions. Ensure adherence to all regulatory requirements pertaining to the transportation, storage, and handling of goods.
What are we looking for in you?
- Education
- High School Diploma or GED
- Experience
- 2+ years of experience in Transportation Industry or Logistics field
- 1+ year of experience in Customer Service or related field
- EDI Experience.
- Preferred: Experience in Warehouse Distribution, Order Picking and Buying.
- Required Skills
- Expertise in analyzing written materials and quantitative data to interpret findings and develop actionable recommendations
- Experience in Logistics or Supply Chain Management
- Knowledge of Operations Management Principles and Practices
- Familiarity with Computerized Maintenance Management Systems (CMMS).
- Proficiency using Logistics Software Systems to Track Shipments, Inventory and Orders
- MS Office Software (Outlook, Word, Excel)
- Desired Skills
- Experience with EDI documents in retail industry such as 850 / 856 / 810 / 940 / 945
- Soft Skills
- Communication (effective collaboration with internal teams, external partners, and 3PL providers)
- Organizational Skills
- Attention to Detail
- Team Player
- Problem-Solving Orientation
- Autonomy
About the Offer
- Full Time
- On-Site Work in our Warehouse: 3166 E Slauson Ave Vernon CA 90058
- Monday through Friday, 9:00 AM – 6:00 PM
- A dynamic team
- An open mind for new ideas
- Growth… growth and some more growth!
Do you want to be part of our team? We look forward to your application!*KITSCH LLC is an equal opportunity employer. We are committed to work in an environment that supports, inspires, and respects all individuals and recruits on merit-based processes regardless of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.
