Proconex is the exclusive
Emerson Impact Partner for Emerson Automation Solutions in the Mid-Atlantic region. We provide a full portfolio of Process Automation Control Systems, Valves and Control Devices, and related technologies and services to a range of customers—in the Life Sciences, Chemical, Power, Refining, Oil & Gas, Food & Beverage, Paper, Metals, and other industries, as well as commercial enterprises and campus facilities. With three strategically located offices, Proconex maintains a deep dedication to its 200+ employees, a sharp focus on safety and quality, and the drive to deliver.
Sales Engineer II
We are looking for a Sales Engineer to join our team and work with our customers in the energy and industrial sector. This role involves understanding the customer's needs and providing support to ensure their satisfaction.
Responsibilities:
- Help with Fisher Controls and Emerson Actuation Business Units.
- Manage quotes and orders using our ERP system.
- Ensure timely shipping of high-value industrial parts and equipment.
- Support sales operations to keep customers happy and ensure on-time delivery.
- Work with the sales team to respond to quotes and track business opportunities.
- Coordinate projects and manage documents for quotes and orders.
- Communicate with vendors, principals, and customers via phone and email.
- Resolve customer issues and complaints quickly.
- Follow up to ensure customer satisfaction.
- Monitor customer inquiries, quotes, and order fulfillment via email, phone, and ERP system.
- Network with customers to identify future business opportunities.
Skills and Experience:
- Strong technical background and excellent communication skills.
- Experience in inside sales or sales administration is a plus.
- 5-7 years of experience in the industrial process business or similar.
- Bachelor's degree in business preferred.
- Problem-solving skills in a team environment.
- Excellent organizational and time management skills.
- Attention to detail, especially in technical documentation.
- Intermediate computer skills, including MS Office and customer databases or CRM/ERP systems.
- Ability to collaborate and communicate effectively in a team environment.
Proconex offers a standout culture, fantastic work environment, and has very competitive benefits to include premium medical, 401K match, tuition reimbursement, and other unique incentives.Candidates must be legally eligible to work in the United States without company sponsorship. Also, we are not interested in working on a corp-to-corp basis with other companies at this time.Any third-party unsolicited resume submission(s) will immediately become the property of Proconex. Proconex will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.Proconex is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, gender identity, disability, protected veteran status or any other protected class. We are committed to providing a professional environment free of any discrimination or harassment, and we are proud to be a Drug-Free Workplace.
