Springboard Automation is the leading provider of luxury home technology to families in the Greater Philadelphia Area. We specialize in seamlessly integrating smart home systems—including lighting, shading, A/V, networking, and automation—into beautiful homes with precision, care, and world-class service. As we expand into new cities, we’re looking for dynamic team members who can deliver both high-level technical expertise and white-glove service.
We’re hiring a Smart Home Programmer & Field Technician with strong systems and programming expertise and hands-on experience in A/V installation and low-voltage integration. This role is perfect for someone who enjoys solving complex technical problems, programming high-end systems like Savant, Lutron, and Sonos, and still thrives in the field handling installations and on-site challenges.You’ll play a key role in bringing luxury residential systems to life—from racks and wiring to final programming and client handoff.
Every day will look a little different, and you'll work closely with a tight-knit team in a collaborative, problem-solving environment.
Day-to-Day Duties & Responsibilities:
- Program and configure Savant, Lutron, Sonos, and other home automation systems.
- Build, test, and troubleshoot smart home systems in both prewire and final install stages.
- Perform physical installation of TVs, speakers, motorized shades, A/V racks, and network equipment.
- Run and terminate low-voltage wiring, manage cable infrastructure, and execute detailed fieldwork.
- Troubleshoot and resolve system and connectivity issues in the field.
- Collaborate with sales, engineering, and project management teams to deliver high-quality projects on time.
- Travel to job sites both locally and nationally as required (overnight travel may be occasional but expected).
- Communicate professionally with clients, builders, and trades to maintain the highest service standards.
Experience & Qualifications:
- Experience programming and configuring Savant, Lutron, Sonos, or similar smart home systems.
- Strong technical troubleshooting skills across A/V, lighting, shading, and networking systems.
- At least 2 years of experience in residential A/V installation and/or home automation.
- Skilled in low-voltage wiring, cable management, and system buildouts.
- Knowledge of IP networking, routers, access points, and network configurations is a strong plus.
- Background in construction, electrical, or carpentry work is helpful.
- Physically able to lift up to 50 lbs, climb ladders up to 12 feet, and work on your feet for extended periods.
- Valid driver’s license and comfort traveling to job sites as needed.
- A detail-oriented, reliable, and client-facing mindset.
Who We Are:
Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home. We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.In every aspect of our work, we strive to embody our core values:
- Go Above and Beyond to exceed expectations
- Own the Problem with empowered resolution
- Say it Positive by maintaining optimism in all situations
- Be a Trusted Resource to guide clients to the best solutions
- Maximize Employee Happiness by fostering a fulfilling work-life balance
Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration.Pay Range: $26-$39 per hour dependent on experience and additional factors. This is an hourly, non-exempt role.
