About Keystone Advisors:
Keystone Advisors is a mission-driven health insurance brokerage focused on delivering affordable, compliant, and community-centered healthcare solutions. Our call center operations play a vital role in extending access to Medicare, Marketplace, Dental, Vision, Critical Illness, Life and Employer Group health plans. We are committed to operational excellence, regulatory integrity, and fostering equitable access to care across all communities we serve.
Position Summary:
We are seeking a visionary and entrepreneurial Director of Business Development – to lead, develop, and execute strategic growth initiatives for Keystone’s call center platform. This senior leadership role is responsible for driving telesales partnerships, optimizing outreach models, and building sustainable revenue pipelines aligned with our organizational mission. The Director will operate with a high level of autonomy, overseeing new business ventures, client acquisition strategies, and market expansion efforts.
Key Responsibilities:
Business Development & Strategic Growth
· Develop, refine, and expand a comprehensive business development pipeline to drive consistent lead generation, conversion, and revenue growth.· Identify, engage, and formalize partnerships with B2B partners, community organizations, brokers, health systems, and digital marketing platforms.· Own the full business development lifecycle—including opportunity sourcing, pipeline management, deal structuring, contracting, and partner onboarding.· Represent the organization at conferences, virtual summits, and partnership forums as a brand ambassador and growth leader.
Partnership Development & B2B Sales
· Establish and cultivate strategic B2B partnerships that drive scalable revenue.· Build and manage a reseller network and enterprise sales channels for SaaS and contact center services.· Design and implement outreach strategies that optimize lead generation, enrollment volume, and partner channel performance.
Sales Team Leadership
· Lead, coach, and scale telesales teams to exceed revenue goals and key performance indicators (KPIs).· Implement performance tracking systems, dashboards, and incentive structures that foster accountability and continuous improvement.· Collaborate with telesales and operations leadership to ensure sales goals align with business objectives and customer needs.
Cross-Functional Alignment
· Collaborate closely with marketing, product, and technology teams to drive go-to-market strategy and integrated campaigns.· Ensure product offerings are continuously refined based on market trends, consumer behavior, and partner/client feedback.· Align internal teams around key initiatives to support effective program launches and scalable growth.
Revenue Forecasting & Compliance
· Analyze sales performance data and industry trends to develop accurate revenue forecasts.· Deliver consistent reporting to executive leadership on pipeline health, metrics, and growth projections.· Maintain deep understanding of regulatory environments including CMS/FWA, HIPAA, and state-specific guidelines to ensure full compliance.· Use KPIs and data insights to optimize strategy, improve ROI, and adjust performance targets accordingly.
Qualifications:
· Bachelor’s degree in Business, Healthcare Administration, or related field required; MBA or executive leadership training preferred.· 7+ years of progressive experience in business development, with at least 3 years in a leadership role in Health Insurance Sales· Strong knowledge of health insurance sales models, including Medicare Advantage, ACA Marketplace, and Business Outsourcing Processes.· Proven success building and scaling business units or partner channels in a regulated, service-oriented environment.· Exceptional communication, negotiation, and stakeholder management skills.· Technologically adept with CRM, lead distribution systems, and performance tracking tools.· Mission-aligned with a deep understanding of underserved populations and health equity goals.
What We Offer:
· Competitive executive compensation package including sales performance bonuses· Full benefits: health, dental, vision, wellness, gym and 401(k) with match· Autonomy to shape and scale initiatives with long-term impact· Career growth in a purpose-driven organization committed to excellence· Collaborative leadership team dedicated to innovation, diversity, and access
